Apex Utilities, formerly AltaGas Utilities
Apex Utilities, formerly AltaGas Utilities Technographics
Apex Utilities, formerly AltaGas Utilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Apex Utilities, formerly AltaGas Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Apex Utilities, formerly AltaGas Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apex Utilities, formerly AltaGas Utilities has purchased the following applications: Microsoft 365 for Collaboration in 2020, New Relic APM for Application Performance Management in 2020, Esri Arcgis for Geographic Information System in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apex Utilities, formerly AltaGas Utilities is running and its propensity to invest more and deepen its relationship with Microsoft , New Relic , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apex Utilities, formerly AltaGas Utilities revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apex Utilities, formerly AltaGas Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Apex Utilities, formerly AltaGas Utilities Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Apex Utilities implemented Microsoft 365 as its primary Collaboration platform. The deployment is publicly observable on the company website and supports Apex Utilities operations in Canada, serving an employee base of approximately 350.
The Microsoft 365 rollout centered on core collaboration capabilities including Exchange Online for enterprise email, Microsoft Teams for real time communication and meetings, SharePoint Online for intranet and document management, and OneDrive for endpoint file synchronization. Configuration activity emphasized centralized user provisioning, tenancy organization for mail and documents, and application of baseline security and access controls typical for enterprise collaboration platforms.
Operational coverage extended across corporate functions such as IT, operations, finance and customer service, aligning Collaboration tooling with internal communications and document workflows used by a utilities provider of this size. The public site usage indicates Microsoft 365 functions as the primary collaboration layer rather than an isolated point solution.
Governance focused on identity and access management, role based provisioning workflows, document lifecycle controls including retention labeling, and controlled sharing policies to manage operational data. The implementation narrative is oriented around system configuration and organizational adoption to consolidate collaboration capabilities under Microsoft 365.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020, Apex Utilities implemented New Relic APM for Application Performance Management to monitor and observe their customer facing website. The deployment concentrates on application level telemetry for the public web property hosted at apexutilities.ca, with New Relic APM instrumenting runtime transactions and request flows to provide continuous visibility.
New Relic APM is configured to surface real time application monitoring, transaction tracing, error and exception analytics, and performance dashboards. The implementation emphasizes instrumentation of application code and runtime metrics, centralized dashboards for response time and throughput, and alerting tied to application health indicators.
Operational coverage is focused on the web and associated application services supporting online customer interactions, with primary users in IT operations, site reliability and web engineering. The Application Performance Management deployment supports incident detection and troubleshooting workflows by consolidating traces and error contexts into a single monitoring console.
Governance centers on standardizing instrumentation and dashboard ownership across IT and web teams, aligning alerting thresholds to operational runbooks, and using New Relic APM telemetry as the authoritative source for application performance investigations. The narrative links Apex Utilities New Relic APM Application Performance Management and the company web estate for ongoing observability and operational response.
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Incident Management | ITSM |
|
2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esri | Legacy | Esri Arcgis | Geographic Information System | PLM and Engineering | n/a | 2016 | 2016 |
In 2016, Apex Utilities implemented Esri Arcgis to establish ASTM F2897 compliant barcode-based tracking and traceability for polyethylene pipeline assets. The deployment used Esri Arcgis as a Geographic Information System to enable barcode capture, attribute decoding, and spatial traceability tied to an ArcGIS 10.7 or higher enterprise geodatabase.
The implementation centered on Esri Utility Network and mobile ArcGIS apps, initially Collector and later Field Maps, with ArcGIS Arcade scripting used to present decoded barcode data in disconnected field conditions. Apex Utilities developed a custom JavaScript geoprocessing tool in ArcGIS Pro to translate barcode strings into ASTM F2897 tracking attributes, and enabled a capability to group multiple barcodes into a single GIS feature so inspectors can scan multiple items and submit one record.
Field operations integrated Arrow Gold GNSS receivers paired via Bluetooth to Samsung Galaxy Tab Active 2 tablets running Field Maps, with Eos Tools Pro mediating high accuracy positioning for ArcGIS apps. Apex Utilities participated in the Utility Network beta and ran a three year pilot program, rolling the solution out to 50 contractors and employees and deploying 22 Arrow Gold receivers, while also acquiring an Arrow Gold base station to provide 1 to 3 centimeter accuracy within a 30 mile radius and to remove third party RTK subscription costs of 1500 dollars per year per user.
Governance and workflow changes moved as built data collection into the hands of independent inspectors as well as internal staff, enabling barcode scan driven attribute autopopulation in the field and office side decoding and attribute association by drafters using ArcGIS Pro geoprocessing. The system delivered explicit operational outcomes documented by Apex Utilities, including a 50 percent reduction in inspection field time through barcode capture and attribute autopopulation, and accuracy ranges from several centimeters with RTK in urban areas to below one meter in rural areas.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Apex Utilities, formerly AltaGas Utilities
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Apex Utilities, formerly AltaGas Utilities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Apex Utilities, formerly AltaGas Utilities IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Apex Utilities, formerly AltaGas Utilities digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Apex Utilities, formerly AltaGas Utilities Technographics
Apex Utilities, formerly AltaGas Utilities is a Utilities organization based in Canada,
with around 350 employees and annual revenues of $200.0 million.
Apex Utilities, formerly AltaGas Utilities operates a diverse technology stack with applications such as
Microsoft 365, New Relic APM and Esri Arcgis,
covering areas like Collaboration, Application Performance Management and Geographic Information System.
Apex Utilities, formerly AltaGas Utilities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, New Relic and Esri.
Apex Utilities, formerly AltaGas Utilities recently adopted applications including
Atlassian Jira Ops in 2022, Pathwire Mailgun in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Apex Utilities, formerly AltaGas Utilities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Apex Utilities, formerly AltaGas Utilities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Apex Utilities, formerly AltaGas Utilities technographics profile,
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