Fort Wayne, 46825-5876, IN,
United States
Aplus Computers Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aplus Computers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Aplus Computers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aplus Computers has purchased the following applications: MicroBiz Cloud POS for Point Of Sale in 2018, LeadChat for Chatbots and Conversational AI in 2021, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aplus Computers is running and its propensity to invest more and deepen its relationship with MicroBiz , LeadChat , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aplus Computers revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aplus Computers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroBiz | Legacy | MicroBiz Cloud POS | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Aplus Computers implemented MicroBiz Cloud POS for Point Of Sale operations at its Fort Wayne, Indiana electronics retail location. The deployment is recorded as a U.S. retail POS deployment covering point-of-sale transactions, inventory control and customer accounts in MicroBiz customer listings.
MicroBiz Cloud POS was configured to run the core point of sale module for cashier transactions alongside inventory control capabilities and customer account management, functionality inferred from MicroBiz product features and the testimonial listing. Configuration focused on point-of-sale transaction processing, SKU level inventory tracking and customer record maintenance consistent with small retail operations.
The implementation uses MicroBiz Cloud POS as a cloud hosted application to centralize sales and inventory records for the single store operation, reducing the need for on premise server infrastructure. Operational coverage is focused on retail sales, inventory management and customer service at the Fort Wayne site within the United States.
Operational governance centered on POS transaction workflows and inventory replenishment processes, with process alignment between front counter sales and backroom inventory controls. Module usage and deployment scope are drawn from the MicroBiz customer testimonial and product feature set rather than direct configuration artifacts.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadChat | Legacy | LeadChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Aplus Computers implemented LeadChat on its customer-facing website, deploying the LeadChat chat widget to provide real-time conversational engagement. The deployment uses the cloud hosted LeadChat service embedded in the site front end, leveraging standard Chatbots and Conversational AI capabilities such as conversational lead capture, FAQ automation, and scripted routing to store staff. Configuration focused on lightweight chat flows and lead capture forms appropriate for a 15 employee retail operation.
Operational scope covers online storefront interactions and front-line customer support, with the chat handling inbound customer queries and initial sales qualification before escalating to store staff. Governance and process changes were kept compact, with a single administrator responsible for chat flow edits and response templates, and frontline staff monitoring the chat console during business hours. The implementation emphasizes simple operational ownership and iterative tuning rather than complex integration or enterprise orchestration.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Listing Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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