Vektis
Sparrenheuvel 18 Gebouw B,
Zeist, 3708 JE,
Netherlands
Zeist, 3708 JE,
Netherlands
31 30 800 8300
Professional Services
Vektis Technographics
Vektis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vektis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Vektis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vektis has purchased the following applications: Watermelon AI for Chatbots and Conversational AI in 2022, IBM Db2 Warehouse on Cloud for Data Warehouse in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vektis is running and its propensity to invest more and deepen its relationship with Watermelon , IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vektis revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vektis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vektis Tech Stack and Enterprise Applications
Vektis AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Watermelon | Legacy | Watermelon AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Vektis implemented Watermelon AI on its public website as a Chatbots and Conversational AI solution to handle customer-facing inquiries and self-service information requests. The deployment centers on an embedded conversational widget delivering automated responses and guided dialogues on the corporate site, positioning Watermelon AI as the primary web channel for initial member and stakeholder interactions in the Netherlands.
The Watermelon AI implementation emphasizes conversation design and knowledge base-driven workflows, with configured intent recognition, scripted conversational flows for frequently asked questions, and fallback human handoff procedures. Configuration work focused on mapping common inquiry types to guided flows, authoring FAQ content into the conversational knowledge store, and tuning response templates to align with Vektis customer service language and compliance needs.
Operational governance for Watermelon AI at Vektis is oriented to customer service and content ownership, with day to day curation of conversation content and model training informed by interaction logs. The implementation scope is limited to the website channel and the Chatbots and Conversational AI application is integrated into Vektis service operations through process changes that routinize content updates and conversational rule management by the service team.
|
Vektis Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Db2 Warehouse on Cloud | Data Warehouse | Analytics and BI | Axians | 2020 | 2020 |
In 2020, Vektis implemented IBM Db2 Warehouse on Cloud to centralize processing of health insurance claims data. The deployment uses IBM Db2 Warehouse on Cloud in the Data Warehouse category and is hosted on IBM Cloud in Frankfurt to house nationwide care-declaration records for Dutch healthcare stakeholders.
The implementation delivered core Data Warehouse capabilities including centralized storage and cataloging of claims data, data ingestion and transformation pipelines, data virtualization and a BI consumption layer. Axians, formerly Kadenza, was engaged to implement the BI and data virtualization layers, and to configure analytics workflows and query federation against the warehouse.
Operational coverage targeted nationwide care-declaration datasets and connectivity with Dutch healthcare stakeholders and claims data feeds, consolidating multi-source inputs into the IBM Db2 Warehouse on Cloud environment. The architecture emphasized realtime analytics capability and secure processing, with the warehouse acting as the canonical store for care-declaration reporting and analysis.
Governance workstreams established during rollout included data access controls, role based provisioning for BI consumers, and processes for onboarding stakeholder data feeds and analytics consumers. Axians supported phased delivery of the BI tooling and datavirtualization to align reporting workflows with Vektis operational teams and external stakeholder requirements.
The implementation centralized, secured and enabled analysis of nationwide care-declaration data, improving flexibility, security and realtime analytics for Dutch healthcare stakeholders. IBM Db2 Warehouse on Cloud remains the primary Data Warehouse platform for Vektis analytics and claims processing workloads.
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Vektis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Vektis implemented Microsoft 365 to provide enterprise collaboration across its organization. The implementation is classified in the Collaboration category and is surfaced on Vektis.nl, indicating Microsoft 365 services are exposed on the company website in addition to internal use.
Microsoft 365 was deployed as a cloud SaaS tenant, leveraging core capabilities such as Exchange Online, SharePoint Online, Microsoft Teams, OneDrive and Office productivity applications to support document collaboration, email, file storage and synchronous communication workflows. Microsoft 365 is used to centralize content creation and team collaboration consistent with Collaboration category functionality.
The public presence of Microsoft 365 on the Vektis website implies integration between the Microsoft 365 tenant and external content delivery or embedded collaboration elements, while internal coverage spans corporate departments supporting professional services workflows. Identity and access are expected to be managed at the tenant level to control user access between public facing content and internal collaboration.
Operational governance and administration follow standard Microsoft 365 patterns, including user provisioning, group management and compliance controls to manage document lifecycle and information sharing across teams. Configuration and controls focus on centralizing collaboration capabilities while separating public website surfaces from internal workspaces.
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Vektis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
Vektis ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Vektis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
Vektis CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Vektis
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Vektis Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vektis IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vektis digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Vektis Technographics
Vektis is a Professional Services organization based in Netherlands,
with around 180 employees and annual revenues of $25.0 million.
Vektis operates a diverse technology stack with applications such as
Watermelon AI, IBM Db2 Warehouse on Cloud and Microsoft 365,
covering areas like Chatbots and Conversational AI, Data Warehouse and Collaboration.
Vektis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Watermelon, IBM and Microsoft.
Vektis recently adopted applications including
Watermelon AI in 2022, Broadcom Symantec Secure Web Gateway in 2021 and IBM Db2 Warehouse on Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vektis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vektis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vektis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.