App Lab Malaysia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by App Lab Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 App Lab Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that App Lab Malaysia has purchased the following applications: Orimon.ai for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2020, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems App Lab Malaysia is running and its propensity to invest more and deepen its relationship with Ori Labs , Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing App Lab Malaysia revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for App Lab Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ori Labs | Legacy | Orimon.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, App Lab Malaysia implemented Orimon.ai on its public website, deploying the application as a Chatbots and Conversational AI customer engagement layer. The deployment is delivered as an embedded conversational widget providing a cloud-accessible conversational agent that engages site visitors and surfaces scripted and AI-driven responses.
Implementation work focused on configuring Orimon.ai conversational UI elements, intent recognition and knowledge base ingestion to automate routine professional services inquiries. Configuration emphasized dialogue flow design, FAQ automation, lead capture forms and message routing to internal teams, with operational ownership placed with App Lab Malaysia's digital and customer engagement functions who maintain training data, conversational scripts and escalation procedures through a staged rollout and iterative content updates.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
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