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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Aqueous Technologies Tech Stack and Enterprise Applications

Aqueous Technologies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019 Aqueous Technologies deployed Microsoft 365 to deliver Collaboration capabilities across its 20 employee manufacturing organization. The company is using Microsoft 365 on their website and as the primary cloud productivity platform for email, file storage, and team communication. Microsoft 365 is provisioned as a single cloud tenant that centralizes identity, mail, and content services for a small enterprise operating model. Implemented modules align with standard Microsoft 365 Collaboration functionality, including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, and OneDrive for individual file sync. Operational coverage targets core business functions such as office productivity, internal collaboration, and document management, with user provisioning and license assignment managed through the Microsoft 365 admin center. Governance is structured around tenant administration, role based access controls, and policy driven sharing and retention settings to enforce collaboration workflows and content controls.
Aqueous Technologies CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HelpOnClick Legacy HelpOnClick Customer Engagement CRM n/a 2014 2014
In 2014, Aqueous Technologies deployed HelpOnClick on its public website to provide Customer Engagement capabilities. The implementation targeted the company website hosted in the United States and supported a small manufacturing operator of about 20 employees, using the web channel to capture inbound customer and partner inquiries. HelpOnClick was embedded as a web chat widget and managed through the vendor console to centralize customer-facing interactions. HelpOnClick configuration emphasized real-time chat, visitor monitoring, canned responses, offline messaging, and chat transcript capture, aligning with standard Customer Engagement workflows. Agent accounts were provisioned for sales and support personnel, basic chat routing rules were defined to direct conversations to available staff, and automated replies and offline form capture were enabled to handle out-of-hours traffic. The full HelpOnClick application name appears in user-facing chat flows and in the administrative interface used by the team. Operational governance was organized around a small admin group responsible for widget configuration, user access, and transcript retention, with policy changes applied through the HelpOnClick web console. Deployment followed a lightweight SaaS architecture, implemented via a site snippet and iterative activation across priority pages to minimize disruption. The implementation connected web interactions to internal sales and customer service functions, embedding HelpOnClick into the companys Customer Engagement and support workflow.
Customer Experience CRM 2022 2022
Marketing Automation CRM 2018 2018
Aqueous Technologies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
In 2019, Aqueous Technologies deployed Microsoft Azure Cloud Services to host and operate its public website. Aqueous Technologies uses Microsoft Azure Cloud Services within the Application Hosting and Computing Services category to provide managed compute and platform capabilities for web hosting, cloud storage for site assets, and cloud-delivered content distribution supporting its corporate web presence. The implementation focuses on cloud-hosted application infrastructure rather than on-premises servers, aligning the Application Hosting and Computing Services model with the company digital footprint. Operational ownership of the Microsoft Azure Cloud Services environment is concentrated in a small internal IT function, while marketing controls content updates and customer-facing pages. Operational patterns emphasize platform provisioning, managed service configuration, basic monitoring and automated deployment workflows to support continuous updates, reflecting typical Application Hosting and Computing Services operations for a company of this size. Governance is centralized and lightweight, with the cloud environment scoped to corporate communications and customer engagement on the public website.
Aqueous Technologies CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Aqueous Technologies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aqueous Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aqueous Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aqueous Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aqueous Technologies Technographics
Aqueous Technologies is a Manufacturing organization based in United States, with around 20 employees and annual revenues of $3.0 million.
Aqueous Technologies operates a diverse technology stack with applications such as Microsoft 365, HelpOnClick and Microsoft Azure Cloud Services, covering areas like Collaboration, Customer Engagement and Application Hosting and Computing Services.
Aqueous Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and HelpOnClick.
Aqueous Technologies recently adopted applications including FullStory in 2022, Microsoft 365 in 2019 and Microsoft Azure Cloud Services in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aqueous Technologies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aqueous Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aqueous Technologies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.