London, EC1V 8LZ,
United Kingdom
Arbor Education Technographics
Arbor Education Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arbor Education and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Arbor Education employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arbor Education has purchased the following applications: Chargebee for Subscription and Recurring Billing in 2022, PeopleHR Core HR for Core HR in 2020, Hubspot Live Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arbor Education is running and its propensity to invest more and deepen its relationship with Chargebee , The Access Group , Teamtailor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arbor Education revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arbor Education intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arbor Education Tech Stack and Enterprise Applications
Arbor Education ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chargebee | Legacy | Chargebee | Subscription and Recurring Billing | ERP | n/a | 2022 | 2022 |
In 2022, Arbor Education implemented Chargebee to run Subscription and Recurring Billing for its online course and service offerings on the corporate website. The deployment uses Chargebee as a cloud-hosted billing engine embedded on the website to centralize checkout flows and initial subscription provisioning, supporting the company’s UK operations and a 250 employee headcount.
Configuration work focused on subscription lifecycle management, plan and pricing configuration, recurring invoicing and automated billing schedules, hosted checkout and customer self-service portals, and basic dunning automation. Chargebee was configured to manage subscription state, billing cycles, and invoice generation, aligning platform configuration with billing and customer account workflows.
The implementation explicitly integrates Chargebee with the Arbor Education website to orchestrate checkout and subscription state changes, and it impacts finance, customer success, and sales functions that touch recurring revenue processes. Operational governance centers on centralized account and billing administration via the Chargebee console, subscription change approvals, and ongoing configuration of plans and billing rules to maintain consistent billing operations.
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Arbor Education HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | PeopleHR Core HR | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Arbor Education implemented PeopleHR Core HR as its Core HR system. The company publishes a web-accessible PeopleHR instance at arboreducation.peoplehr.net, indicating a hosted application surface integrated onto their website. The deployment scope covers HR and people operations for approximately 250 employees in the United Kingdom.
PeopleHR Core HR was configured to centralize employee master data, organization structure, absence management, onboarding workflows, document storage, and standard HR reporting, reflecting common Core HR capabilities. Configuration emphasized employee self-service for profile updates and leave requests, together with HR administration interfaces for record maintenance and compliance tracking. The PeopleHR Core HR application name appears as both the administrative and employee-facing HR interface.
The architecture is web-hosted and vendor-delivered, surfaced through the company website to provide browser-based access for employees and HR staff. Operational coverage includes HR personnel and line managers who use PeopleHR Core HR for day-to-day people operations, approvals, and personnel record management. Access is provided through role-based accounts reflecting typical HR and manager personas.
Governance focused on centralized HR recordkeeping and role-based access controls, with workflow automation for leave approvals and onboarding tasks consistent with Core HR practices. Rollout and user provisioning were managed through the PeopleHR Core HR administrative console, supporting controlled access and audit trails.
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Arbor Education AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Arbor Education implemented Hubspot Live Chat on its website, deploying a web-embedded conversational interface under the Chatbots and Conversational AI category. Hubspot Live Chat captures visitor contact details, surfaces automated welcome messages and templated replies, and routes conversations into a centralized conversational inbox to associate engagement with contact profiles in the HubSpot ecosystem.
The technical footprint centers on the site-embedded Hubspot Live Chat widget and conversational tooling, with conversation transcripts and contact interactions persisted in HubSpot contact records to support follow up workflows. Operational scope covers the corporate website and campaign landing pages serving Arbor Education in the United Kingdom, with governance focused on routing rules, agent assignment workflows, and tagging of conversations for source attribution to standardize first-touch handling by client facing teams.
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Arbor Education Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Arbor Education CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Arbor Education ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Arbor Education PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Arbor Education IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Arbor Education
Apps Being Evaluated by Arbor Education Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||