Atlanta, 30328, GA,
United States
Arby's Restaurant Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arby's Restaurant Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80000 Arby's Restaurant Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arby's Restaurant Group has purchased the following applications: More4apps AP Invoice Wizard for AP Automation in 2022, Phenom Talent CRM for Candidate Relationship Management in 2017, Heartland Digital Dining for Point Of Sale in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arby's Restaurant Group is running and its propensity to invest more and deepen its relationship with More4apps , Oracle , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arby's Restaurant Group revenues, which have grown to $3.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arby's Restaurant Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| More4apps | Legacy | More4apps AP Invoice Wizard | AP Automation | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Arby's Restaurant Group implemented More4apps ERP Cloud Toolbox procurement and PO tools as part of its Oracle Cloud procurement go-live, and documented interest in More4apps AP Invoice Wizard for AP Automation. The work focused on aligning Purchase Order intake and processing workflows with Oracle Cloud ERP, targeting procurement and finance functions in the United States.
Configuration emphasized bulk PO creation and template-driven PO processing within the More4apps ERP Cloud Toolbox, automating line-level population and spreadsheet-driven uploads to reduce manual entry. The case cites an operational example where approximately 55 minutes were saved on a 100-line PO, illustrating reduced manual touchpoints and accelerated multi-line PO handling.
More4apps AP Invoice Wizard is referenced in the 2022 case as the accounts payable invoicing tool under consideration, positioning the application within Arby's AP Automation roadmap. This inference ties the More4apps AP Invoice Wizard to invoice capture, validation, and Oracle Cloud invoice creation workflows, linking procurement PO outputs to accounts payable processing.
Operational coverage concentrated on procurement and finance teams in the US, with direct integration into Oracle Cloud ERP procurement and finance modules during the cloud go-live. Governance changes included restructured PO to invoice handoffs and reduced reconciliation steps to support faster PO processing and improved procurement productivity as documented in 2022.
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Talent Assessment | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Heartland, a Global Payments Company | Legacy | Heartland Digital Dining | Point Of Sale | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, RCNY Restaurants LLC, an Arby's Restaurant Group franchisee in New York, selected Heartland Digital Dining for Point Of Sale. The selection covered point of sale deployment at franchise locations, with stated business function impacts on HR and payments operations through enhanced timekeeping and transaction controls.
Heartland Digital Dining was implemented with core modules for POS, time and attendance, and transaction authorization, and was configured to use fingerprint biometrics for employee authentication. The biometric capability was used both for clocking in and out and for tightening authorization on sales transactions, aligning POS transaction workflows with workforce attendance verification.
Operational scope remained at the franchisee store level in New York, with HR and store operations cited as primary governance owners of timekeeping and transaction approval processes. Vendor press coverage reported measurable improvements in employee accountability and transaction control following the biometric-enabled rollout, and the implementation narrative centers on biometric-enabled authentication embedded into POS and time and attendance workflows.
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Real Estate Property Management | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Quality Management | PLM and Engineering |
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2007 | 2007 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2022 | 2022 |
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