Dedham, 2026, MA,
United States
ARC Advisory Group Technographics
ARC Advisory Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ARC Advisory Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 ARC Advisory Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ARC Advisory Group has purchased the following applications: Itus Digital APM for Asset Performance Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Acquia Cloud for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ARC Advisory Group is running and its propensity to invest more and deepen its relationship with Itus Digital , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ARC Advisory Group revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ARC Advisory Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ARC Advisory Group Tech Stack and Enterprise Applications
ARC Advisory Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Itus Digital | Legacy | Itus Digital APM | Asset Performance Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, ARC Advisory Group implemented Itus Digital APM to rationalize Asset Performance Management capabilities within its professional services operations. The engagement emphasized simplicity in implementation and a focused architecture, positioning Itus Digital APM as a lightweight alternative to broad, monolithic platforms for a 150 employee firm based in the United States.
Itus Digital APM was configured to deliver core Asset Performance Management functionality including asset register and hierarchy management, condition monitoring and asset health modeling, predictive analytics for failure mode identification, and maintenance scheduling with work prioritization. Configuration centered on modular components and out of the box dashboards, with alerts, KPIs, and role based access tailored to support operations, reliability engineering, and maintenance planning.
Governance and process changes centered on simplification of decision workflows and centralized asset health visibility to reduce cross team handoffs common in large APM implementations. According to Paula Hollywood Senior Analyst ARC Advisory Group, by focusing on simplicity in implementation Itus was able to streamline the APM process thus eliminating the complexities of broad, monolithic APM platforms, a signal that the rollout prioritized lean governance and targeted operational coverage for maintenance and reliability functions.
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ARC Advisory Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, ARC Advisory Group implemented Cisco Webex Meetings. ARC Advisory Group uses Cisco Webex Meetings as its Audio Video and Web Conferencing solution, and the service is embedded on the company website to provide client facing meeting access and webinar entry points. The deployment follows a cloud hosted SaaS delivery model common to the Audio Video and Web Conferencing category, with Cisco Webex Meetings handling scheduled and ad hoc virtual meetings, screen sharing, participant management, and session recording. The full application name Cisco Webex Meetings is used across public-facing event pages and internal scheduling workflows.
Operational coverage spans companywide collaboration and client engagement workflows, supporting consulting, research, marketing, and sales interactions through virtual meeting orchestration. Configuration work emphasized standardized meeting templates, host role management, participant controls, and recording retention workflows to enforce meeting governance and consistent procedures. Integrations are implemented with the corporate website to enable direct join links and public webinar entry, enabling external stakeholders to access sessions from arcweb.com. Rollout prioritized centralizing virtual meeting orchestration and standardizing scheduling and host controls across business functions.
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Collaboration | Collaboration |
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2015 | 2015 |
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ARC Advisory Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, ARC Advisory Group deployed Acquia Cloud to host and manage its public website. Acquia Cloud is used as the primary Web Content Management platform for the company, consolidating managed cloud hosting, content authoring, and environment segregation for development, staging, and production.
The implementation leverages Acquia Cloud capabilities common to Web Content Management deployments, including templating and theme management, media handling, editorial workflows with role based approvals, and environment promotion for controlled publishing. Operational responsibility is concentrated in Marketing and Corporate Communications, with the Acquia Cloud instance serving the corporate web channel and public content delivery. Governance emphasizes centralized content workflows, version control and staging promotion processes to coordinate editorial review and release cadence across the organization.
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ARC Advisory Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2024 | 2024 |
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ARC Advisory Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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ARC Advisory Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ARC Advisory Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by ARC Advisory Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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