Ottawa, K2E 8B7, ON,
Canada
Arcs Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arcs Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Arcs Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arcs Group has purchased the following applications: RingCentral Meetings for Audio Video and Web Conferencing in 2015, RSI Platform for CRM in 2024, Amazon SES for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arcs Group is running and its propensity to invest more and deepen its relationship with RingCentral , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arcs Group revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arcs Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RingCentral | Legacy | RingCentral Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
|
|
|
|
Collaboration | Collaboration |
|
2024 | 2024 |
|
|
|
|
|
Collaboration | Collaboration |
|
2024 | 2024 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RSI | Legacy | RSI Platform | CRM | CRM | n/a | 2024 | 2024 |
In 2024, Arcs Group deployed the RSI Platform CRM on their website. The implementation leverages the RSI Platform to provide contact and account management, web lead capture, opportunity tracking, and client lifecycle workflows for the Canada based professional services firm of 90 employees.
Deployment is implemented as a web embedded instance on the company website, delivering customer facing lead capture forms and authenticated CRM access for internal teams. Configuration focuses on standard CRM modules for contacts, accounts, opportunities, and workflow automation for intake and assignment, with administrator roles and data stewardship governance defined to support sales, marketing, and client services across Arcs Group in Canada.
|
|
|
|
|
Tag Management | CRM |
|
2024 | 2024 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||