Irvine, 92614, CA,
United States
Arcules Technographics
Arcules Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arcules and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Arcules employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arcules has purchased the following applications: Sage Intacct for ERP Financial in 2022, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arcules is running and its propensity to invest more and deepen its relationship with Sage , HubSpot , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arcules revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arcules intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arcules Tech Stack and Enterprise Applications
Arcules ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022 Arcules implemented Sage Intacct on their website. Sage Intacct is deployed as an ERP Financial solution supporting finance and accounting functions at the 100 employee professional services firm based in the United States.
The deployment reflects a cloud hosted SaaS configuration and focuses on financial management capabilities common to ERP Financial systems, including core general ledger, accounts payable, accounts receivable, revenue management and financial reporting. Implementation scope centers on centralized accounting workflows, period end orchestration and revenue recognition processes, with configuration and automation of accounting entries and reporting. The presence of Sage Intacct on the public website indicates implementation touchpoints for financial visibility and customer billing interactions, and governance responsibilities are likely held by finance leadership to manage controls and month end close procedures.
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Arcules AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Arcules implemented Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat as a customer-facing chat widget within the Chatbots and Conversational AI category, providing conversational lead capture, automated greetings, canned responses and escalation paths to human agents. Configuration focused on web chat placement, bot dialogue flows for initial qualification and session routing to appropriate teams, reflecting standard conversational workflows for customer engagement. The implementation covers marketing and customer support use cases for inbound qualification and engagement.
Operational governance established ownership for chat response templates, routing rules and a regular review cadence for bot scripts and conversation tagging to refine intent mapping. The rollout emphasized configuration of the Hubspot Live Chat widget, conversational scripting and operational handoffs rather than platform integration specifics. Arcules positioned Hubspot Live Chat to centralize inbound conversational touchpoints and streamline pre-sales and support inquiries through a web-based chat layer.
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Arcules Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Arcules implemented Zoom for Audio Video and Web Conferencing on its public website to provide embedded meeting access and real-time media sessions for both customer engagement and internal collaboration. The deployment uses Zoom as the primary audio and video interface surfaced through the company website, positioning Zoom to handle inbound meeting joins, live demonstrations, and client-facing video interactions for a Professional Services firm with approximately 100 employees.
Configuration emphasizes standard Audio Video and Web Conferencing capabilities, including scheduled meetings, live video, screen sharing, recording and participant management consistent with the application type. Operational coverage spans external customer interactions and internal team collaboration, with governance centered on website access controls and meeting access procedures, and administrative oversight likely tied to the company’s web content and communications teams.
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Collaboration | Collaboration |
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2017 | 2017 |
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Arcules CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Arcules ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Arcules PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Arcules IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Arcules
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Arcules Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||