AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Arcules Tech Stack and Enterprise Applications

Arcules ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Intacct ERP Financial ERP n/a 2022 2022
In 2022 Arcules implemented Sage Intacct on their website. Sage Intacct is deployed as an ERP Financial solution supporting finance and accounting functions at the 100 employee professional services firm based in the United States. The deployment reflects a cloud hosted SaaS configuration and focuses on financial management capabilities common to ERP Financial systems, including core general ledger, accounts payable, accounts receivable, revenue management and financial reporting. Implementation scope centers on centralized accounting workflows, period end orchestration and revenue recognition processes, with configuration and automation of accounting entries and reporting. The presence of Sage Intacct on the public website indicates implementation touchpoints for financial visibility and customer billing interactions, and governance responsibilities are likely held by finance leadership to manage controls and month end close procedures.
Arcules AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Arcules implemented Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat as a customer-facing chat widget within the Chatbots and Conversational AI category, providing conversational lead capture, automated greetings, canned responses and escalation paths to human agents. Configuration focused on web chat placement, bot dialogue flows for initial qualification and session routing to appropriate teams, reflecting standard conversational workflows for customer engagement. The implementation covers marketing and customer support use cases for inbound qualification and engagement. Operational governance established ownership for chat response templates, routing rules and a regular review cadence for bot scripts and conversation tagging to refine intent mapping. The rollout emphasized configuration of the Hubspot Live Chat widget, conversational scripting and operational handoffs rather than platform integration specifics. Arcules positioned Hubspot Live Chat to centralize inbound conversational touchpoints and streamline pre-sales and support inquiries through a web-based chat layer.
Arcules Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Arcules implemented Zoom for Audio Video and Web Conferencing on its public website to provide embedded meeting access and real-time media sessions for both customer engagement and internal collaboration. The deployment uses Zoom as the primary audio and video interface surfaced through the company website, positioning Zoom to handle inbound meeting joins, live demonstrations, and client-facing video interactions for a Professional Services firm with approximately 100 employees. Configuration emphasizes standard Audio Video and Web Conferencing capabilities, including scheduled meetings, live video, screen sharing, recording and participant management consistent with the application type. Operational coverage spans external customer interactions and internal team collaboration, with governance centered on website access controls and meeting access procedures, and administrative oversight likely tied to the company’s web content and communications teams.
Collaboration Collaboration 2017 2017
Arcules CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Experience CRM 2022 2022
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Arcules ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2019 2019
Arcules PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Arcules IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Arcules

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Arcules Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arcules IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arcules digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Arcules Technographics
Arcules is a Professional Services organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Arcules operates a diverse technology stack with applications such as Sage Intacct, Hubspot Live Chat and Zoom, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Arcules has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, HubSpot and Zoom Video Communications.
Arcules recently adopted applications including Sage Intacct in 2022, Hotjar in 2022 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arcules’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Arcules’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arcules technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.