Pula, 52100,
Croatia
Arena Hospitality Group Technographics
Arena Hospitality Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arena Hospitality Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 844 Arena Hospitality Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arena Hospitality Group has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Duetto GameChanger for Reservation and Booking Management in 2023, MessageInSky for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arena Hospitality Group is running and its propensity to invest more and deepen its relationship with Visa , Duetto , InSky Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arena Hospitality Group revenues, which have grown to $147.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arena Hospitality Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arena Hospitality Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duetto | Legacy | Duetto GameChanger | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Arena Hospitality Group deployed Duetto GameChanger on their website. The implementation positions Duetto GameChanger as the company’s Reservation and Booking Management platform to orchestrate direct booking flows, centralize rate decisions, and surface dynamic pricing within the public website booking experience.
Configuration emphasizes reservation workflows typical of Reservation and Booking Management deployments, including rate and availability management, pricing rules and optimization, inventory controls, and booking lifecycle handling such as minimum stay and restriction logic. The Duetto GameChanger instance is implemented directly on the public website booking flow and is operated in coordination with Arena Hospitality Group’s reservations and revenue teams, establishing centralized governance of rate rules, booking policies, and reservation workflow controls.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InSky Solutions | Legacy | MessageInSky | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Arena Hospitality Group implemented MessageInSky, an omnichannel SMS messaging application, in the Collaboration category. The deployment is documented by InSky Solutions as part of its TourismInSky and ContactInSky hospitality contact center platform used to support bookings, guest messaging and camp and hotel operations across Arena's Croatian properties.
MessageInSky functionality centered on guest messaging workflows, booking communications and operational notifications, reflecting Collaboration capabilities such as message orchestration, routing across channels and centralized message history. Configuration work focused on templated communications, scheduling and consolidated message logging to enable repeatable guest contact processes and to support contact center handling of inbound and outbound guest messages.
Operational scope covered bookings, front of house and contact center functions across Arena Hospitality Group properties in Croatia, aligning messaging and booking touchpoints under the MessageInSky application. InSky's case notes attribute the deployment with supporting increases in direct sales and guest satisfaction metrics, and governance was organized around hospitality operations and contact center teams to standardize guest communication workflows.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2022 | 2022 |
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Video Editing | Content Management |
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2020 | 2020 |
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CRM
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Apps Development | PaaS |
|
2019 | 2019 |
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Arena Hospitality Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Arena Hospitality Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||