Houston, 77056, TX,
United States
Argus Software Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Argus Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 210 Argus Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Argus Software has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Oracle NetSuite CRM for CRM in 2010, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Argus Software is running and its propensity to invest more and deepen its relationship with Adobe Systems , Oracle , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Argus Software revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Argus Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Argus Software deployed Adobe Connect as its Audio Video and Web Conferencing solution. Adobe Connect is surfaced on the Argus Software website to provide external-facing virtual meeting rooms and webinar sessions for customers and prospects.
The deployment leverages standard Audio Video and Web Conferencing capabilities including persistent meeting rooms, webinar scheduling, screen sharing, session recording, and participant management, supporting marketing, sales, and customer support engagement workflows. Operational scope includes public-facing event hosting through the corporate site and internal collaboration across communications and product teams, with governance focused on session scheduling, content publication, and user access policies administered by Argus Software staff.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2010 | 2010 |
In 2010, Argus Software implemented Oracle NetSuite CRM to consolidate customer records and formalize sales and account management processes within its communications business. The Oracle NetSuite CRM deployment focused on establishing a single source of truth for contacts, accounts, and opportunity pipelines to support Sales, Marketing, and Customer Support functions. Implementation targeted standardized record schemas, lead-to-opportunity workflows, and activity tracking to improve operational consistency across the organization.
Configuration emphasized core CRM modules including contact and account management, opportunity and pipeline management, lead management and routing, task and activity management, and reporting and dashboarding. The cloud-based Oracle NetSuite CRM instance was configured with role-based access controls, custom fields and workflows to reflect Argus Software sales stages, and automated notifications to enforce follow-up procedures. Data model adjustments and record hygiene rules were put in place to support consistent reporting and sales process adherence.
Operational rollout was executed across company-wide commercial functions, with centralized CRM administration and staged user onboarding for sales and support teams. Governance established data ownership and change control for CRM configurations, and operational processes were redefined to align sales activity capture with pipeline reporting. The narrative reflects a structured SaaS CRM implementation at Argus Software using Oracle NetSuite CRM supporting core sales, marketing, and service processes.
|
|
|
|
|
CRM | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2013 | 2013 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
Argus Software implemented Atlassian Jira Service Desk in 2018 to provide a customer-facing service portal on its website, deploying Atlassian Jira Service Desk as the core platform for IT Service Management. The deployment is presented through the public site to accept and triage external support requests while also supporting internal IT and support workflows, aligning the application, the company, and the IT Service Management function.
Configuration centered on request intake, ticketing and routing, SLA tracking, and automation rules consistent with IT Service Management practices. The implementation configured request types and internal queues to route incidents and service requests to support teams, and established workflow definitions and service level policies to govern ticket lifecycle and escalation. Operational ownership was assigned to support managers to maintain request taxonomy and workflow changes, while the service portal on the website serves as the primary customer interaction point for support submissions.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2017 | 2017 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||