Ariba
Ariba Technographics
Ariba Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ariba and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2432 Ariba employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ariba has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Sitecore CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ariba is running and its propensity to invest more and deepen its relationship with Oracle , LivePerson , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ariba revenues, which have grown to $335.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ariba intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ariba Tech Stack and Enterprise Applications
Ariba ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Ariba implemented Oracle NetSuite ERP to consolidate its core finance and accounting systems. The implementation used Oracle NetSuite ERP as a cloud native SaaS financial backbone, delivering ERP Financial functionality across corporate finance, accounting, and billing operations. Configuration work focused on general ledger, accounts payable, accounts receivable, billing, tax management, and financial reporting modules, with workflow automation applied to month end close, revenue recognition, and invoice processing. The implementation restated the full application name Oracle NetSuite ERP in operational documentation to align teams on scope and capability.
Governance was established through a centralized chart of accounts, role based access controls, and configured approval workflows and audit trails within Oracle NetSuite ERP, bringing consistency to Ariba finance, accounting, and treasury processes. The deployment emphasized configurable workflow rules and financial controls consistent with ERP Financial practices, and the relationship Ariba Oracle NetSuite ERP ERP Financial centers on delivering core accounting and financial management capabilities for corporate finance functions.
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Ariba AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Ariba implemented LivePerson Conversational Cloud on its public website. The deployment of LivePerson Conversational Cloud is cataloged under Chatbots and Conversational AI and was instituted to deliver conversational customer engagement and online support across Ariba web properties.
The implementation leveraged core LivePerson Conversational Cloud capabilities, including a web chat widget, automated messaging and chatbot flow orchestration, live agent handoff, session management, and conversational analytics and reporting. Configuration activities centered on conversational script authoring, intent routing rules, and agent console provisioning to manage concurrent messaging sessions and handoffs between bots and human agents.
Operational coverage focused on customer service and marketing touchpoints on Ariba.com, embedding the LivePerson Conversational Cloud solution within public web pages to capture inbound user inquiries and route them into centralized messaging queues and an agent workspace. The deployment unified asynchronous messaging interactions and produced transcript and conversation data for operational teams to monitor and analyze.
Governance emphasis included workflow orchestration and message governance, with escalation rules, response template controls, and agent triage processes established to standardize online interactions. Ongoing program activities implied conversational model tuning and content governance to maintain consistent customer experience across the website.
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Ariba Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Ariba deployed Sitecore CMS to manage its public website. Sitecore CMS is implemented as the companys primary Web Content Management solution, enabling structured content authoring, templating, and staged publishing for its corporate web pages.
The implementation emphasizes core Web Content Management capabilities including content authoring and approval workflows, publishing pipelines, multi-channel delivery, and centralized media asset management, aligned to marketing and web operations functions. Governance has been organized around role-based editorial permissions and content review processes to enforce brand consistency and publishing controls, positioning Ariba Sitecore CMS Web Content Management to support marketing and web operations business functions.
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Ariba CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Ariba PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Ariba IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Ariba CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ariba
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Finance, Head of Investor Relations | VP | Finance | |
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Vice President Northeast US & Canada Sales | VP | Sales | |
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IT Director | Director | IT | |
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Apps Being Evaluated by Ariba Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ariba IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ariba digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ariba Technographics
Ariba is a Media organization based in United States,
with around 2432 employees and annual revenues of $335.1 million.
Ariba operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LivePerson Conversational Cloud and Sitecore CMS,
covering areas like ERP Financial, Chatbots and Conversational AI and Web Content Management.
Ariba has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LivePerson and Sitecore.
Ariba recently adopted applications including
OpenText Alloy in 2021, Lumen Black Lotus Labs in 2021 and Adobe Audience Manager in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ariba’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ariba’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ariba technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.