Ariston Thermo UK
Ariston Building,
High Wycombe, HP12 4HJ,
United Kingdom
High Wycombe, HP12 4HJ,
United Kingdom
44 14 9475-5600
Distribution
Ariston Thermo UK Technographics
Ariston Thermo UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ariston Thermo UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49 Ariston Thermo UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ariston Thermo UK has purchased the following applications: SL MEDIA LiveSupport for Chatbots and Conversational AI in 2017, Workplace by Facebook for Collaboration in 2021, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ariston Thermo UK is running and its propensity to invest more and deepen its relationship with SL MEDIA , Facebook , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ariston Thermo UK revenues, which have grown to $37.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ariston Thermo UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ariston Thermo UK Tech Stack and Enterprise Applications
Ariston Thermo UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SL MEDIA | Legacy | SL MEDIA LiveSupport | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Ariston Thermo UK implemented SL MEDIA LiveSupport on its website. SL MEDIA LiveSupport is a Chatbots and Conversational AI application deployed to capture visitor inquiries through an embedded web chat widget, deliver automated conversational responses, and provide synchronous agent-assisted chat. The implementation included a customer-facing chat widget, agent console access for staff, session transcript logging, and template-driven automated replies aligned with typical Chatbots and Conversational AI capabilities.
Operational scope covered customer service and technical support touchpoints on ariston.com, with configuration aligned to a small distribution organization and a compact support team. Governance centered on chat routing rules, scripted reply templates, and assigned agent shifts to manage live sessions and escalation workflows. The deployment emphasized a web-only footprint with minimal on-premise infrastructure, enabling site-level conversational support consistent with the company's operational scale.
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Ariston Thermo UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Ariston Thermo UK implemented Workplace by Facebook as a Collaboration platform and surfaced the application on its corporate website to support internal communications for its UK distribution operation of approximately 49 employees. The deployment positioned Workplace by Facebook as the primary Collaboration channel to centralize team communication and employee engagement across the small distribution organization.
Workplace by Facebook was configured to leverage standard Collaboration capabilities, including real-time messaging, topic-based groups, file sharing, live video, and feed notifications. The implementation emphasized group provisioning, membership management, and document exchange to support operational coordination and internal communications workflows.
Administration and access control were managed through the Workplace by Facebook administrative console, enabling role-based moderation and content governance consistent with platform best practices. The solution was surfaced on the corporate website to provide a single access point for employees and contractors and to simplify discoverability of Collaboration resources.
Governance was organized around platform administrators and group moderators to enforce content policies and membership rules, with rollout and onboarding scoped to departmental collaboration needs. The narrative focuses on the structural implementation of Workplace by Facebook as a Collaboration solution for Ariston Thermo UK without additional third party integrations specified.
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Collaboration | Collaboration |
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2022 | 2022 |
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Ariston Thermo UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Ariston Thermo UK implemented Hotjar on its website to support Customer Experience monitoring and on-page behavior analysis. Hotjar was used to capture heatmaps, session recordings, conversion funnels, and on-site feedback to surface user interaction patterns across the public web estate.
The deployment followed a browser-based instrumentation model using a site-wide JavaScript snippet, enabling page-level behavioral analytics without backend integration details provided. Functional ownership for the Hotjar outputs sat with digital marketing, product and customer support teams, who used heatmaps, session replays, funnel traces, and surveys to diagnose user flows and prioritize UX adjustments.
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics, Data Management Platform | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ariston Thermo UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Ariston Thermo UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ariston Thermo UK
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| No data found | ||||||
Apps Being Evaluated by Ariston Thermo UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ariston Thermo UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ariston Thermo UK digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Ariston Thermo UK Technographics
Ariston Thermo UK is a Distribution organization based in United Kingdom,
with around 49 employees and annual revenues of $37.6 million.
Ariston Thermo UK operates a diverse technology stack with applications such as
SL MEDIA LiveSupport, Workplace by Facebook and Hotjar,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Ariston Thermo UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SL MEDIA, Facebook and Contentsquare.
Ariston Thermo UK recently adopted applications including
Teads Platform in 2024, Slack Connect in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ariston Thermo UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ariston Thermo UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ariston Thermo UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.