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Ariston Thermo UK Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SL MEDIA Legacy SL MEDIA LiveSupport Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Ariston Thermo UK implemented SL MEDIA LiveSupport on its website. SL MEDIA LiveSupport is a Chatbots and Conversational AI application deployed to capture visitor inquiries through an embedded web chat widget, deliver automated conversational responses, and provide synchronous agent-assisted chat. The implementation included a customer-facing chat widget, agent console access for staff, session transcript logging, and template-driven automated replies aligned with typical Chatbots and Conversational AI capabilities. Operational scope covered customer service and technical support touchpoints on ariston.com, with configuration aligned to a small distribution organization and a compact support team. Governance centered on chat routing rules, scripted reply templates, and assigned agent shifts to manage live sessions and escalation workflows. The deployment emphasized a web-only footprint with minimal on-premise infrastructure, enabling site-level conversational support consistent with the company's operational scale.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics, Data Management Platform CRM 2024 2024
Sales Automation, CRM, Sales Engagement CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Ariston Thermo UK
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ariston Thermo UK Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ariston Thermo UK Technographics

Ariston Thermo UK is a Distribution organization based in United Kingdom, with around 49 employees and annual revenues of $37.6 million.

Ariston Thermo UK operates a diverse technology stack with applications such as SL MEDIA LiveSupport, Workplace by Facebook and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.

Ariston Thermo UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SL MEDIA, Facebook and Contentsquare.

Ariston Thermo UK recently adopted applications including Teads Platform in 2024, Slack Connect in 2022 and Amazon CloudFront in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ariston Thermo UK’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ariston Thermo UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ariston Thermo UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.