City of Industry, 91748, CA,
United States
ARM & J Corporation Technographics
ARM & J Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ARM & J Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 ARM & J Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ARM & J Corporation has purchased the following applications: Autoline Drive DMS for Dealership Management in 2013, Microsoft 365 for Collaboration in 2019, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ARM & J Corporation is running and its propensity to invest more and deepen its relationship with CDK Global , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ARM & J Corporation revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ARM & J Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ARM & J Corporation Tech Stack and Enterprise Applications
ARM & J Corporation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | Autoline Drive DMS | Dealership Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, ARM & J Corporation implemented Autoline Drive DMS. Autoline Drive DMS was adopted as a Dealership Management application to support dealer retail and service operations at ARM & J Corporation in the United States.
The implementation emphasizes service contracts and schedules, using Autoline Drive DMS to manage service order scheduling, contract lifecycle tracking, and appointment workflows. Configuration appears focused on dealer service desk workflows and scheduling automation consistent with Dealership Management functional terminology.
Operationally the DMS coexists with ADP and other CDK software, with the dealership operating coordinated processes between Autoline Drive DMS and ADP for workforce and payroll related tasks, and structured workflows to handle DMV related title and registration activities. Financial operations include a defined monthly process to reconcile the flooring statement, indicating integration of accounting and floorplan reconciliation activities into DMS reporting and operational cadence.
The rollout and ongoing use spans service, accounting and title functions, with accounting and F&I oriented teams executing monthly flooring reconciliations and service schedulers managing appointments through Autoline Drive DMS. Governance is observable in the recurring reconciliation and DMV workflow practices that embed the Dealership Management system into day to day operational controls.
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ARM & J Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, ARM & J Corporation deployed Microsoft 365 as its cloud collaboration platform. ARM & J Corporation is using Microsoft 365 on their website and as the primary Collaboration application to support internal communication and document sharing across the organization.
The implementation centers on Microsoft 365 capabilities common to the Collaboration category, including organization email and calendaring, Teams for synchronous chat and meetings, SharePoint Online for site and document libraries, and OneDrive for user file storage. The deployment follows a cloud-first tenant model with centralized user and license provisioning through Azure Active Directory identity services, and role based access controls to separate customer facing retail users from corporate staff.
Operational coverage includes storefront sales and service teams along with back office functions, where Microsoft 365 is used for messaging, file collaboration, and meeting orchestration. Governance practices emphasize user provisioning, license management, and basic policy enforcement to manage access and retention, aligning Microsoft 365 administration with retail operations and corporate workflows.
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ARM & J Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, ARM & J Corporation implemented CallRail Call Tracking, deploying CallRail Call Tracking on their public website https://www.puentehillscdjr.com/. The implementation is a site-level deployment for a 70-employee retail dealership in the United States, instrumenting web-to-call touchpoints. The solution is identified in the Call Tracking and Recording category and is positioned to support marketing and sales lead capture and attribution workflows.
Configuration aligns with standard Call Tracking and Recording capabilities, including dynamic number insertion for channel attribution, inbound call routing and logging, call recording for interaction capture, and call-level analytics for campaign attribution. Operational coverage centers on website pages and campaign landing pages, with governance handled through script management and phone number pool configuration at the site level. Integrations are executed via the website embedding of CallRail Call Tracking scripts and number replacement, with centralized call data available to marketing and sales teams for reporting and workflow orchestration.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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ARM & J Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ARM & J Corporation
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Apps Being Evaluated by ARM & J Corporation Executives
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