Armor Defense
7700 Windrose Ave. #G300 Suite #03-157,
Plano, 75024, TX,
United States
Plano, 75024, TX,
United States
1 833-566-8645
Professional Services
Armor Defense Technographics
Armor Defense Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Armor Defense and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Armor Defense employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Armor Defense has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2015, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Armor Defense is running and its propensity to invest more and deepen its relationship with Intuit , LivePerson , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Armor Defense revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Armor Defense intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Armor Defense Tech Stack and Enterprise Applications
Armor Defense ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011, Armor Defense implemented Intuit Quickbooks Enterprise as its core ERP Financial application to centralize accounting for a 250 employee professional services firm in the United States. The deployment emphasized QuickBooks for Windows as the client platform and positioned Intuit Quickbooks Enterprise to serve as the primary ledger for finance, billing, payroll, and statutory reporting.
Configuration work centered on standard ERP Financial capabilities, including chart of accounts design, general ledger configuration, accounts receivable and accounts payable workflows, payroll setup, and billing automation suited to professional services engagements. Intuit Quickbooks Enterprise was configured in a multiuser Windows environment with role based access controls and financial reporting templates to align with monthly close and invoicing cycles.
Operational rollout targeted the finance and operations teams with documented processes for invoicing, collections, payroll processing, and month end reconciliations, and included training for QuickBooks for Windows users. Governance focused on centralized financial ownership, defined approval workflows, and controlled configuration changes to ensure consistent accounting practices across the organization.
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Armor Defense AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Armor Defense deployed LivePerson Conversational Cloud on its website to deliver on-site conversational support and structured lead capture. LivePerson Conversational Cloud is implemented as a Chatbots and Conversational AI solution to centralize customer engagement for the professional services business.
The implementation focuses on web chat widget deployment and conversational automation capabilities typical of the category, including intent detection, scripted bot flows, session continuity, and live agent handoff. Armor configured conversation orchestration and message templates to qualify inbound prospects and escalate complex inquiries to human agents, while retaining conversation history and analytics within the LivePerson Conversational Cloud.
Operational ownership is aligned to customer experience and IT stakeholders, with documented governance covering bot training workflows, response SLAs, and content update processes. The deployment provides a single, site-level conversational entry point instrumented by LivePerson Conversational Cloud to support sales engagement, pre-sales qualification, and customer support functions across Armor Defense in the United States.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Armor Defense Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Armor Defense deployed Adobe Connect to provide Audio Video and Web Conferencing capability. Using Adobe Connect on their website, Armor Defense hosts customer webinars, product demonstrations, and internal training sessions to support sales, professional services, and customer success functions.
The Adobe Connect implementation emphasized browser based, persistent meeting rooms and webinar environments consistent with Audio Video and Web Conferencing deployments. Functional capabilities in use include multiuser content sharing, slide and media pods, session recording for on demand playback, and attendee management workflows that support registration and moderated Q and A.
Deployment is surface level on Armor Defense public web properties, enabling external participant access for client facing events while also serving internal collaboration needs across sales and services teams in the United States. The configuration aligns Adobe Connect application management with web hosting and content publishing processes, keeping meeting room templates and recorded assets available through the site.
Operational governance focuses on scheduling controls and role based moderation to manage public webinars and internal sessions, with standardized session templates and content reuse to streamline delivery. The implementation links Armor Defense Adobe Connect Audio Video and Web Conferencing to business functions for customer engagement, training, and technical demos without references to a named prior system.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Armor Defense CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing, Sales Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Armor Defense ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Armor Defense TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Armor Defense IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Armor Defense CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Armor Defense
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder and CEO | CXO | Finance | |
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Vice President, Finance and Strategy | VP | Finance | |
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VP of Finance | VP | Finance | |
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Vice President - Cloud Operations | VP | IT | |
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Apps Being Evaluated by Armor Defense Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Armor Defense IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Armor Defense digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Armor Defense Technographics
Armor Defense is a Professional Services organization based in United States,
with around 250 employees and annual revenues of $26.0 million.
Armor Defense operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, LivePerson Conversational Cloud and Adobe Connect,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Armor Defense has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, LivePerson and Adobe Systems.
Armor Defense recently adopted applications including
Oracle Cloud Infrastructure in 2024, Ruby Live Chat in 2021 and Allbound in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Armor Defense’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Armor Defense’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Armor Defense technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.