New Taipei City, 22182,
Taiwan
Aromagrace Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aromagrace and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Aromagrace employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aromagrace has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, KeyReply Patient Engagement for Customer Engagement in 2019, GoDaddy for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aromagrace is running and its propensity to invest more and deepen its relationship with Google , KeyReply , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aromagrace revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aromagrace intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KeyReply | Legacy | KeyReply Patient Engagement | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Aromagrace implemented KeyReply Patient Engagement on its website. The KeyReply Patient Engagement deployment serves as a Customer Engagement layer on aromagrace.com, providing on-site conversational touchpoints to handle patient and customer inquiries. This implementation emphasizes website-based interaction and direct customer messaging rather than backend system consolidation.
Configuration centered on a lightweight web chat widget and prebuilt conversational flows for FAQ automation, message templating and automated triage, reflecting common Customer Engagement capabilities. The application was provisioned as a vendor-hosted SaaS widget embedded in site pages, managed through a web console for flow editing, message history and basic engagement analytics.
Operational scope is focused on customer support and patient engagement functions on the Aromagrace website, with content updates and governance managed by the internal operations or marketing team. The deployment positions KeyReply Patient Engagement as the primary on-site conversational channel for direct customer communication and lead capture.
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Tag Management | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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