AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Art of Tea Tech Stack and Enterprise Applications

Art of Tea ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP n/a 2011 2011
In 2011, Art of Tea implemented Intuit Quickbooks Enterprise as its ERP Financial application. The United States retail company with about 50 employees deployed Intuit Quickbooks Enterprise to centralize financial operations and establish a single financial system of record. The implementation concentrated on core financial modules typical of an ERP Financial deployment, including general ledger, accounts payable, accounts receivable, inventory valuation and financial reporting. Configuration work emphasized a redesigned chart of accounts to support retail sales accounting, automated invoicing and payment processing rules, role based security and audit trails to support segregation of duties and month end close workflows. Integrations were aligned with the companys existing application footprint, notably extensive use of Salesforce, with synchronization of customer records and sales order data between Salesforce and Intuit Quickbooks Enterprise to support order to cash processes. The deployment coexisted with other QuickBooks instances used across the business, consolidating transactional posting into the Intuit Quickbooks Enterprise environment for unified financial reporting. Governance and operational changes were implemented to support the new system, with finance led controls, standardized month end close procedures, periodic reconciliations between CRM and the financial ledger, and targeted training and documentation for accounting and store finance staff.
Payment Processing ERP 2021 2021
Payment Processing ERP 2020 2020
Payment Processing ERP 2021 2021
Subscription and Recurring Billing ERP 2020 2020
Art of Tea ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SYSPRO Legacy Syspro Manufacturing ERP Manufacturing ERP ERP Services and Operations n/a 2017 2018
In 2017, Art of Tea implemented Syspro Manufacturing ERP to centralize manufacturing and supply chain operations after deciding to bring teabag production in house. The deployment targeted operational visibility across manufacturing, distribution, compliance, and customer service to support expanded in-house production and tighter cost control. The configuration included core manufacturing, inventory control, production scheduling, quality management, and financial modules to support redesigned budgeting and forecasting processes. Syspro Manufacturing ERP was instrumented with KPI dashboards and operational reporting to provide visibility into production throughput, inventory positions, cost elements, and executive-level KPIs. Deployment connected shop-floor workflows to order fulfillment, warehouse operations, compliance tracking, and customer service processes, improving cross-functional accountability across supply chain, manufacturing, distribution, compliance, and customer service teams. The architecture emphasized transaction-level traceability and documented quality records to support regulated product lines and audit readiness. Governance and process restructuring accompanied the technical rollout, including establishment of quality control and quality assurance SOPs that documented compliance with FDA, Hazard Analysis Critical Control Point HACCP, Good Manufacturing Practice GMP, Organic, Kosher, and Fair Trade standards. Kaizen events were used to identify process improvements and the ERP financial module was used to increase accuracy and accountability in budgeting and forecasting. Reported outcomes tied to the Syspro Manufacturing ERP implementation included a 30% increase in product margins from in-house production, 8% gross margin growth, and 10% EBITDA growth as reported by company leadership. The Syspro Manufacturing ERP deployment standardized operational metrics and dashboards, creating improved visibility and accountability across manufacturing and distribution functions.
Art of Tea AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Art of Tea deployed Hubspot Live Chat on its public website. Hubspot Live Chat is part of the Chatbots and Conversational AI category and was used to provide real time customer engagement on product pages and at checkout. The deployment emphasized a website embedded chat widget to capture visitor questions, initiate conversational workflows, and persist contact details and transcripts within the HubSpot platform. Configuration centered on standard conversational modules including scripted greetings, canned responses, contact capture forms, and a centralized conversation inbox for sales and customer service agents. Operational coverage was focused on the e commerce storefront, supporting customer service and online sales workflows across the United States. Governance included routing rules and assignment of response ownership to ensure follow up and preservation of conversation records for marketing and service context.
Art of Tea Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2013 2013
Art of Tea Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
Art of Tea eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2020 2020
Product Review Management eCommerce 2020 2020
Shipping Management eCommerce 2015 2015
Art of Tea CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2017 2017
Customer Engagement CRM 2020 2020
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2021 2021
Art of Tea IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Art of Tea

First Name Last Name Title Function Department Email Phone
Account Executive Manager Sales
VP of Operations VP Operations
CEO/Founder CXO Finance
Director Of Operations Director Finance
Operations Manager Manager Finance

Apps Being Evaluated by Art of Tea Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Art of Tea IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Art of Tea digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Art of Tea Technographics
Art of Tea is a Retail organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Art of Tea operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Syspro Manufacturing ERP and Hubspot Live Chat, covering areas like ERP Financial, Manufacturing ERP and Chatbots and Conversational AI.
Art of Tea has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, SYSPRO and HubSpot.
Art of Tea recently adopted applications including PayPal Enterprise in 2021, Block Afterpay in 2021 and Shopify in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Art of Tea’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Art of Tea’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Art of Tea technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.