Article Furniture
Article Furniture Technographics
Article Furniture Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Article Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 Article Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Article Furniture has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2024, PeopleHR Core HR for Core HR in 2020, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Article Furniture is running and its propensity to invest more and deepen its relationship with Tipalti , Stripe , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Article Furniture revenues, which have grown to $269.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Article Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Article Furniture Tech Stack and Enterprise Applications
Article Furniture ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2024 | 2024 |
In 2024, Article Furniture implemented Tipalti Invoice Management and Bill Processing System. The deployment places Tipalti Invoice Management and Bill Processing System into Article Furniture's finance organization to streamline accounts payable operations and to support its Canadian offices and distributed AP users under the AP Automation program.
The implementation configures core modules typical of AP Automation, including electronic invoice capture with automated document processing, invoice validation and three way PO matching workflows, automated approval routing and exception handling, supplier portal onboarding and bill processing queues. Configuration emphasized policy-driven approval thresholds, configurable business rules for invoice routing, and centralized document retention to support auditability.
Architecturally the solution is delivered as a cloud native SaaS AP Automation platform with centralized processing and role based access controls to support distributed teams across corporate and regional finance functions. The implementation concentrated on workflow orchestration, standardized invoice lifecycle state management, and a consolidated invoice repository to reduce manual handoffs and improve visibility for accounts payable and treasury stakeholders.
Operational governance was updated to formalize approval chains, exception resolution procedures, and audit logging for invoice and bill processing activities. The rollout focused on embedding Tipalti Invoice Management and Bill Processing System into Article Furniture's existing AP governance, standardizing invoice intake and approval processes across Canadian operations and aligning controls for vendor billing and payables processing.
|
 |
|
|
Payment Processing | ERP |
|
2017 | 2017 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Article Furniture HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | PeopleHR Core HR | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Article Furniture deployed PeopleHR Core HR as its centralized Core HR platform. The deployment is visible on a web-hosted PeopleHR instance at article.peoplehr.net which serves as the company HR portal for Article Furniture.
The PeopleHR Core HR implementation focuses on core employee record management and employee self-service, with configuration aligned to standard Core HR capabilities such as digital onboarding, absence and leave tracking, performance and review workflows, and organizational charting. PeopleHR Core HR was configured to support HR administrative workflows and manager approvals, using the application’s native workflow and role-based access controls to centralize people data and routine HR processes.
The deployment is delivered via the PeopleHR cloud-hosted instance linked from Article Furniture’s site, providing web access for employees and managers. Operational scope covers HR and people operations for Article Furniture’s workforce of approximately 950 employees in Canada, establishing a single system for personnel data, onboarding touchpoints, and absence management.
Governance was established through application-level role definitions and workflow rules to standardize approvals and HR administration, with the PeopleHR Core HR platform serving as the primary system of record and the company-facing HR portal. Configuration emphasis was on secure access, streamlined manager self-service, and consistent HR process orchestration within the Core HR category.
|
|
|
|
|
Interview Scheduling | HCM |
|
2020 | 2020 |
|
|
|
|
|
Payroll | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2021 | 2021 |
|
Article Furniture AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Article Furniture implemented LiveChat on its website to add on-site conversational capabilities. The deployment positioned LiveChat within the Chatbots and Conversational AI category to support web-based customer service and pre-sales engagement on article.com. Article Furniture used LiveChat as the primary web chat interface connecting shoppers to support and sales agents.
Deployment centered on the embedded LiveChat web widget and standard Chatbots and Conversational AI features such as automated greetings, canned responses, chat transcript logging, and agent handoff workflows, configured to align with e-commerce support processes. Operational ownership and day to day use rested with customer support and e-commerce teams in Canada, and governance focused on chat routing, response templates, and transcript retention procedures. The implementation emphasized on-site conversational coverage and agent assisted sessions with configuration targeted at web chat behavior and support workflows.
|
Article Furniture Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
Article Furniture Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
Article Furniture CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
Article Furniture ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Article Furniture PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Article Furniture IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Article Furniture
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Article Furniture Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Article Furniture IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Article Furniture digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Article Furniture Technographics
Article Furniture is a Retail organization based in Canada,
with around 950 employees and annual revenues of $269.0 million.
Article Furniture operates a diverse technology stack with applications such as
Tipalti Invoice Management and Bill Processing System, PeopleHR Core HR and LiveChat,
covering areas like AP Automation, Core HR and Chatbots and Conversational AI.
Article Furniture has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tipalti, The Access Group and LiveChat, Inc..
Article Furniture recently adopted applications including
Tipalti Invoice Management and Bill Processing System in 2024, Zoominfo Platform in 2023 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Article Furniture’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Article Furniture’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Article Furniture technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.