Arun Estate Agencies
St. Leonards House,
Horsham, RH12 1RJ,
United Kingdom
Horsham, RH12 1RJ,
United Kingdom
44 14 0326-9268
Professional Services
Arun Estate Agencies Technographics
Arun Estate Agencies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arun Estate Agencies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1036 Arun Estate Agencies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arun Estate Agencies has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2020, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arun Estate Agencies is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Yomdel , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arun Estate Agencies revenues, which have grown to $93.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arun Estate Agencies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arun Estate Agencies Tech Stack and Enterprise Applications
Arun Estate Agencies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Arun Estate Agencies implemented LiveChat on its public website as a customer-facing engagement layer. LiveChat is deployed under the Chatbots and Conversational AI category and serves web chat interactions for customer service and lead capture workflows.
The implementation centers on a browser-embedded chat widget and a cloud-hosted agent console. Functional capabilities configured include proactive greeting messages, canned responses and templated replies, visitor monitoring and real-time routing to available agents, and persistent conversation history for session continuity. These elements align with Chatbots and Conversational AI capabilities to orchestrate synchronous and automated conversational workflows.
Operational coverage is focused on the corporate website and is positioned to support front-line customer service and sales intake functions. Governance is managed through centralized configuration controls for agent roles, response templates, and conversational scripts to ensure consistent handling of web inquiries. The deployment reflects a web-first conversational architecture using LiveChat to instrument customer engagement on the company site.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Arun Estate Agencies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Arun Estate Agencies deployed Microsoft 365 to support Collaboration across its organization. The public site indicates Microsoft 365 is active in their web estate, and the deployment is presented as a cloud tenant provisioning core collaboration services for roughly 1,036 employees.
The implementation centers on Microsoft 365 as the primary collaboration platform, leveraging mailbox and calendaring services, cloud document storage and synchronization, team-based messaging and meetings, and the Office productivity suite for authoring and coauthoring. Microsoft 365 is used to centralize document management and internal communications, with SharePoint and OneDrive style content services and Teams style collaboration workflows implied by the application choice.
Site-level signals state Microsoft 365 is used on their website, which indicates integration between public-facing contact or content flows and the Microsoft 365 tenant rather than a standalone on premise solution. The configuration likely relies on cloud identity and access controls to unify authentication and permissioning across web assets and internal collaboration services.
Operational governance is administered through a centralized Microsoft 365 tenant model with standard collaboration controls for mail routing, external sharing, and group lifecycle management. Arun Estate Agencies Microsoft 365 Collaboration supports business functions including employee communication, document governance, and client interaction workflows, with rollout and policy enforcement structured around tenant-level administration and service configuration.
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Arun Estate Agencies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015 Arun Estate Agencies implemented Hotjar as its Customer Experience application on the corporate website. Hotjar was deployed via a client side JavaScript snippet to instrument on page behavior, enabling session recording, heatmaps, funnels and on page feedback collection consistent with web behavior analytics.
Operational coverage focused on the public web estate supporting marketing, user experience, and digital product teams, with captured data aggregated in Hotjar dashboards for qualitative analysis and validation of UX hypotheses. Configuration concentrated on page level instrumentation and event capture, with governance and analysis workflows owned by the digital and marketing functions to prioritize user experience improvements.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Arun Estate Agencies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Arun Estate Agencies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Arun Estate Agencies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Arun Estate Agencies
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Arun Estate Agencies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arun Estate Agencies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arun Estate Agencies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Arun Estate Agencies Technographics
Arun Estate Agencies is a Professional Services organization based in United Kingdom,
with around 1036 employees and annual revenues of $93.8 million.
Arun Estate Agencies operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Hotjar,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Arun Estate Agencies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Contentsquare.
Arun Estate Agencies recently adopted applications including
Microsoft Clarity in 2022, OneTrust Cookie Consent in 2022 and OneTrust CookiePro in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arun Estate Agencies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arun Estate Agencies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arun Estate Agencies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.