Riga, LV-1134,
Latvia
AS PrivatBank Technographics
AS PrivatBank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AS PrivatBank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 234 AS PrivatBank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AS PrivatBank has purchased the following applications: Temenos T24 for Core Banking in 2016, Rocket.chat for Chatbots and Conversational AI in 2018, Pipedrive Mailigen for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AS PrivatBank is running and its propensity to invest more and deepen its relationship with Temenos , Rocket.chat , Pipedrive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AS PrivatBank revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AS PrivatBank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AS PrivatBank Tech Stack and Enterprise Applications
AS PrivatBank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | Foranx | 2016 | 2016 |
In 2016, AS PrivatBank implemented Temenos T24 as its Core Banking application. Foranx served as the implementation partner for the engagement, working with the bank on a country-level deployment in Latvia. AS PrivatBank is a 234-employee financial institution, and the implementation oriented Temenos T24 around centralized account processing and transaction posting for retail and corporate product lines.
Temenos T24 was configured to deliver standard Core Banking modules including customer account management, deposits and savings, loan origination and servicing, payments processing, general ledger, and transaction processing. The project emphasized product parameterization, posting rules, interest calculation logic, settlement workflows, and data conversion routines to migrate customer and account records into Temenos T24. Configuration and testing cycles addressed both real-time posting and batch reconciliation patterns typical of core banking operations.
Foranx led project delivery activities including business analysis, system configuration, integration interface design, system testing, user acceptance testing, and training for operations and finance teams. Integration patterns were established for channel interfaces, payment rails, and financial reporting feeds, positioning Temenos T24 as the central processing hub. Governance focused on configuration control, change management, and a staged cutover approach across the bank's branches and operational units in Latvia.
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AS PrivatBank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, AS PrivatBank deployed Rocket.chat on its website as a customer-facing messaging channel. The Rocket.chat implementation sits in the bank's web channel, providing live messaging, chat routing, and conversational interfaces aligned with the Chatbots and Conversational AI category. It centralizes web-based customer interactions and supports real-time messaging and presence features typical of Rocket.chat.
Configuration focused on web widget deployment and conversational workflows for customer service and digital channels, with role-based access for support staff and moderation controls to align with bank operations. Integrations beyond the website were not specified, so the implementation is described in terms of web channel embedding and operational coverage across customer support teams. Governance centered on provisioning, user roles, and chat moderation to manage public facing conversations, aligning AS PrivatBank Rocket.chat Chatbots and Conversational AI with digital customer engagement functions.
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AS PrivatBank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pipedrive | Legacy | Pipedrive Mailigen | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, AS PrivatBank deployed Pipedrive Mailigen as its Marketing Automation solution on its website. The implementation established Pipedrive Mailigen as the bank's web‑embedded marketing automation platform to capture site contacts and manage email-based customer communications, aligning the application with marketing and customer relations functions.
Configuration centered on standard Marketing Automation modules within Pipedrive Mailigen, including email campaign creation, contact list segmentation, automated workflow orchestration, and web form capture and subscription handling. Operational ownership was assigned to the marketing and customer communications teams, positioning Pipedrive Mailigen as the primary web-to-email capture and campaign execution layer for the bank's online channels.
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AS PrivatBank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Apps Development | PaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at AS PrivatBank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AS PrivatBank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||