Glyfada, 16674,
Greece
Ascensia Diabetes Care Hellas Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ascensia Diabetes Care Hellas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Ascensia Diabetes Care Hellas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ascensia Diabetes Care Hellas has purchased the following applications: Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2022, HootSuite Sparkcentral for Customer Support in 2022, Microsoft Azure Monitor for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ascensia Diabetes Care Hellas is running and its propensity to invest more and deepen its relationship with Optimizely , HootSuite , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ascensia Diabetes Care Hellas revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ascensia Diabetes Care Hellas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HootSuite | Legacy | HootSuite Sparkcentral | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Ascensia Diabetes Care Hellas implemented HootSuite Sparkcentral on its website to centralize customer interactions and support front-line distribution customer service. HootSuite Sparkcentral is positioned as the Customer Support application for the company, serving the small in-house support team and handling web-originated customer inquiries alongside routine product and order assistance workflows.
The deployment uses a cloud-hosted SaaS model and is configured to provide a unified inbox, conversational ticketing, message routing, and automated response workflows, reflecting core Customer Support capabilities. Integration work is concentrated on embedding the Sparkcentral interface into the public-facing website to enable web chat and social messaging continuity, governance is structured around central inbox ownership by the customer service function and defined routing and escalation workflows, and configuration emphasizes streamlined message triage and agent-facing context to support day-to-day support operations.
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||