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Ascensia Diabetes Care Hellas Technographics
Ascensia Diabetes Care Hellas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ascensia Diabetes Care Hellas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Ascensia Diabetes Care Hellas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ascensia Diabetes Care Hellas has purchased the following applications: Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2022, HootSuite Sparkcentral for Customer Support in 2022, Microsoft Azure Monitor for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ascensia Diabetes Care Hellas is running and its propensity to invest more and deepen its relationship with Optimizely , HootSuite , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ascensia Diabetes Care Hellas revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ascensia Diabetes Care Hellas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ascensia Diabetes Care Hellas Tech Stack and Enterprise Applications
Ascensia Diabetes Care Hellas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
In 2022, Ascensia Diabetes Care Hellas implemented Optimizely Search & Navigation (ex Episerver Find) on its public website. The deployment is classified in the Application, Web and Enterprise Search category and uses Optimizely Search & Navigation (ex Episerver Find) to provide site search and content discovery across the corporate site hosted at https://www.diabetes.ascensia.gr/. The implementation is web focused, integrating a client side search experience with server side indexing of product and informational content to support catalog and patient education findability.
Configuration work centered on category aligned capabilities such as relevance tuning, faceted navigation, autocomplete, synonyms management and query rule merchandising, all configured within the Optimizely Search & Navigation console. Operational ownership is held by the web and marketing teams, who govern search relevance, merchandising workflows and ongoing configuration changes, and the deployment is oriented to improve catalog discovery and content search for customer facing and marketing business functions.
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Web Content Management | Content Management |
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2019 | 2019 |
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Ascensia Diabetes Care Hellas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HootSuite | Legacy | HootSuite Sparkcentral | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Ascensia Diabetes Care Hellas implemented HootSuite Sparkcentral on its website to centralize customer interactions and support front-line distribution customer service. HootSuite Sparkcentral is positioned as the Customer Support application for the company, serving the small in-house support team and handling web-originated customer inquiries alongside routine product and order assistance workflows.
The deployment uses a cloud-hosted SaaS model and is configured to provide a unified inbox, conversational ticketing, message routing, and automated response workflows, reflecting core Customer Support capabilities. Integration work is concentrated on embedding the Sparkcentral interface into the public-facing website to enable web chat and social messaging continuity, governance is structured around central inbox ownership by the customer service function and defined routing and escalation workflows, and configuration emphasizes streamlined message triage and agent-facing context to support day-to-day support operations.
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Tag Management | CRM |
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2017 | 2017 |
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Ascensia Diabetes Care Hellas ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, Ascensia Diabetes Care Hellas implemented Microsoft Azure Monitor on their website. Microsoft Azure Monitor is used as the company Application Performance Management solution for the public facing site, providing telemetry collection, metrics, log aggregation, tracing, and alerting capabilities common to Application Performance Management implementations. The deployment is a cloud native monitoring configuration tied directly to the website, instrumenting application telemetry to surface availability and performance signals for web operations. Ascensia Diabetes Care Hellas Microsoft Azure Monitor Application Performance Management supports website monitoring and operational oversight for customer facing digital services.
Configuration concentrated on centralized telemetry and alerting workflows, using Microsoft Azure Monitor functionality to capture metrics, diagnostic logs, application traces, and alert rules to drive incident detection and response. Operational coverage is focused on the public website and the teams responsible for web operations and IT support, with monitoring data intended to feed troubleshooting and uptime management processes. Governance elements implied by the implementation include defined alerting thresholds and role driven access to monitoring data, aligning monitoring output with operational support and incident handling for the website.
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Ascensia Diabetes Care Hellas TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Ascensia Diabetes Care Hellas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ascensia Diabetes Care Hellas
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ascensia Diabetes Care Hellas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||