Asheville, 28803, NC,
United States
Asheville Eye Associates Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Asheville Eye Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Asheville Eye Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Asheville Eye Associates has purchased the following applications: Allscripts TouchWorks EHR for Electronic Health Record in 2010, Microsoft 365 for Collaboration in 2017, Crazy Egg for Marketing Analytics in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Asheville Eye Associates is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Oracle , Eye Care Leaders or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Asheville Eye Associates revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Asheville Eye Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | Allscripts TouchWorks EHR | Electronic Health Record | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Asheville Eye Associates implemented Allscripts TouchWorks EHR, an EHR application. The deployment centralized clinical documentation and appointment scheduling within the practice, orienting Allscripts TouchWorks EHR around clinical and administrative workflows used by clinicians, nursing staff, and front-desk personnel.
Configuration work emphasized core Electronic Health Record capabilities, including ambulatory charting, appointment scheduling, e-prescribing, and order entry, with template-driven ophthalmology documentation and role-based access controls to enforce clinical privileges. Training programs and clinician onboarding were executed to align charting templates and order sets with established clinical workflows and billing intake processes.
Operational scope included integration with existing software in the environment, specifically interfaces with Cerner and Medflow, enabling exchange of clinical and administrative data between Allscripts TouchWorks EHR and those systems. Governance focused on clinician sign-off for templates, a change-control process for order sets, and phased rollout across practice departments to manage adoption and configuration drift.
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2012 | 2012 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2013 | 2013 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Asheville Eye Associates implemented Microsoft 365 as a core Collaboration platform referenced on its public website. The implementation places Microsoft 365 at the center of the practice's digital collaboration footprint, with the vendor name and application surfaced on the site.
The deployment aligns with standard Microsoft 365 capabilities, including enterprise email, cloud document storage and versioning, and synchronous communication tools consistent with Exchange Online, SharePoint, and Microsoft Teams. These functional capabilities are typical for the Collaboration category and support secure document sharing, group messaging, and calendar coordination.
Operationally the Microsoft 365 implementation is used to extend collaboration from internal workflows to public-facing touchpoints on the website, while supporting administrative and clinical office functions through shared mailboxes, document libraries, and team communication. The configuration emphasizes cloud-hosted collaboration services and integrated productivity tooling to streamline content access and staff coordination across the practice.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2018 | 2018 |
In 2018 Asheville Eye Associates implemented Crazy Egg on its public website to capture page level user behavior, Asheville Eye Associates implemented Crazy Egg as a Marketing Analytics application to support marketing and patient acquisition functions. The deployment purpose was site instrumentation for behavioral analytics rather than backend clinical systems, with Crazy Egg used to observe navigation and engagement across patient entry points.
Deployment was executed as a client side implementation using Crazy Egg functionality, with analytics captured through heatmaps, scroll maps, confetti style segmentation, snapshot reports, and session recordings. Configuration emphasized snapshots and recordings on high value pages, for example appointment scheduling and service detail pages, while using page level controls to limit capture of sensitive inputs. Crazy Egg the application was restated in tagging and reporting to maintain clarity between tools.
Operational ownership was scoped to the marketing and web administration teams, using Crazy Egg outputs to inform UX adjustments and conversion optimization workflows. Data access and reporting cadence were managed at the site level, and no integrations with other enterprise systems are specified in the implementation notes. This implementation centers Asheville Eye Associates Crazy Egg Marketing Analytics on the public website as the primary data source for web behavior analysis.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||