San Francisco, 94118-4501, CA,
United States
Asian Art Museum Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Asian Art Museum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Asian Art Museum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Asian Art Museum has purchased the following applications: ACME Ticketing for Reservation and Booking Management in 2021, Zoom for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Asian Art Museum is running and its propensity to invest more and deepen its relationship with ACME Technologies , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Asian Art Museum revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Asian Art Museum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ACME Technologies | Legacy | ACME Ticketing | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Asian Art Museum implemented ACME Ticketing, an Online Ticketing application, on its public website to manage online admissions and on-site ticket sales. The deployment uses ACME Ticketing as a cloud-hosted service with an embedded purchase widget on asianart.org and a centralized administrative console for staff access. Core functional capabilities configured include event catalog and scheduling, ticket inventory and seating configuration, order management and fulfillment, and standard reporting and transaction records that align with Online Ticketing workflows.
Operational scope covers visitor services and box office functions, with museum staff using the ACME Ticketing admin interface to create events, define ticket types and pricing, and manage daily admissions workflows. Governance was established through role-based admin accounts and standard ticketing procedures to control event publication and order handling, while the embedded ACME Ticketing components on the website surface real-time availability to online purchasers. Asian Art Museum ACME Ticketing Online Ticketing supports admissions and box office business functions through a hosted, web-integrated ticketing architecture.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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