Asm Packaging Systems Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Asm Packaging Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Asm Packaging Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Asm Packaging Systems has purchased the following applications: Cobrowser for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2021, Team.Blue Leadinfo for Lead Generation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Asm Packaging Systems is running and its propensity to invest more and deepen its relationship with Cobrowser , Microsoft , Team.Blue or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Asm Packaging Systems revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Asm Packaging Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cobrowser | Legacy | Cobrowser | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Asm Packaging Systems deployed Cobrowser on its public website as a Chatbots and Conversational AI solution to provide live web engagement for customers visiting product and support pages. The implementation is explicitly web facing, using the Cobrowser application to surface a conversational interface embedded in site pages and to initiate guided session support and agent-assisted interactions when needed. Asm Packaging Systems deployed Cobrowser to align with front-line customer service and sales inquiry workflows on the corporate site, keeping the deployment scope focused on web interactions rather than enterprise-wide automation.
The Cobrowser rollout for this 20 person distribution company was configured with lightweight administration and content control, reflecting a small centralized governance model responsible for chat content, session oversight, and trigger rules. Functional capabilities implemented include the website-embedded chat interface and co-browsing enabled session support, session context capture and handoff to human operators, and basic conversational configuration and routing typical of Chatbots and Conversational AI deployments. Operational ownership was concentrated in customer-facing teams, with the Cobrowser application used to instrument and standardize customer engagement on asm.eu without reported integration with other enterprise systems.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Team.Blue | Legacy | Team.Blue Leadinfo | Lead Generation | CRM | n/a | 2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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