Associa
5401 N. Central Expressway, Suite 300,,
Dallas, 75205, TX,
United States
Dallas, 75205, TX,
United States
1 800-808-4882
Professional Services
Associa Technographics
Associa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Associa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Associa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Associa has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Sterling Background Check for BackGround Screening in 2017, IFS Field Service Management (FSM) for Field Service Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Associa is running and its propensity to invest more and deepen its relationship with Microsoft , Sterling Talent Solutions , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Associa revenues, which have grown to $2.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Associa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Associa Tech Stack and Enterprise Applications
Associa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Associa implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform, replacing Microsoft Dynamics AX. The deployment targeted the Accounting and Finance function across Associa’s U.S. real estate and property management operations, supporting an organization of roughly 11,000 employees and corporate finance processes tied to property, association, and developer services.
Microsoft Dynamics 365 for Finance and Operations was configured to support core financial modules such as general ledger, accounts payable, accounts receivable, cash management and fixed asset bookkeeping, while integrating reporting workflows through Atlas reporting and Financial Reporter. Implementation work emphasized initial Dynamics 365 configurations, role and security team management, configuration and workflow testing, and training and rollout activities originating from AX 2009.
The program included managed integrations to key operational systems, with ongoing responsibility to maintain and test interfaces and integrations as part of day to day operations. Operational coverage extended to close collaboration between Accounting, Operations, and IT teams, with field level support and user escalation handling built into the operating model to resolve functional questions and system issues.
Governance and process changes focused on controlled user permission management, documented configuration changes, and a system request intake process to assess viability of enhancements. The implementation allocated responsibilities for monitoring Dynamics operations, conducting performance analysis, and providing ongoing maintenance of users, configurations, workflows and integrations to sustain the ERP Financial environment.
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Associa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2017 | 2017 |
In 2017 Associa implemented Sterling Background Check from Sterling Talent Solutions to standardize candidate screening workflows for its recruiting operations. The deployment targeted recruitment across ten branch office locations in the East Region and supported a Corporate Recruiter responsible for full cycle hiring, managing between 25 and 65 open requisitions at a time.
Implementation centered on core BackGround Screening capabilities, including initiation of candidate checks, status tracking, and consolidated result delivery using the Sterling Background Check platform. Associa administered background verifications through the Sterling TalentWise system to process employment and identity checks as part of standard pre hire workflows.
The Sterling Background Check integration was operationally coupled with the Applicant Tracking System SmartRecruiters, with candidates maintained in SmartRecruiters and screening orders executed in Sterling TalentWise. This configuration allowed recruiters and Regional HR Business Partners to place screening orders from the ATS and view screening status alongside candidate records within recruiting workflows.
Governance and rollout were coordinated by Regional HR Business Partners and the Corporate Recruiter, who trained hiring leaders on screening policy and procedures and embedded screening steps into full cycle recruitment across branch locations. Operational coverage focused on HR and recruiting functions in the East Region, supporting event based and pipeline driven hiring activities and ensuring consistent screening processes for exempt and non exempt hires.
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Employee Experience, Employee Engagement | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Associa ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Field Service Management (FSM) | Field Service Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 Associa implemented IFS Field Service Management to standardize field operations and prepare the business for future growth. The adoption of IFS Field Service Management established a single, flexible Field Service Management solution to manage the service needs of Associa's client base across its branch network and community management operations.
The deployment emphasized mobile functionalities and SLA management as core functional capabilities, with IFS Field Service Management configured to support mobile technicians, centralized scheduling, and improved service level agreement tracking. Configuration work focused on field-to-back office workflows that reduce manual time in administrative processes and consolidate service orchestration into the IFS application.
The solution is hosted on the Microsoft Azure cloud, providing the cloud deployment architecture that underpins mobile access and centralized data management. Operational coverage targeted service delivery teams and back office functions across Associa's branch footprint, leveraging IFS Field Service Management to unify field data and routing with back office case handling and time capture.
Governance and rollout included process standardization across service operations and engagement with IFS Success services to support implementation and stabilization. Outcomes called out by Associa include standardized processes to support growth, improved SLA management, and back office time savings realized through use of IFS Field Service Management.
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Mailing System | ERP Services and Operations |
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2017 | 2017 |
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Real Estate Property Management | ERP Services and Operations |
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2018 | 2018 |
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Associa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Associa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Associa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Associa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Associa
| First Name | Last Name | Title | Function | Department | Phone | |
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Controller | Director | Finance | |
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Vice President Human Resources | VP | HR | |
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Recruiter | Manager | HR | |
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Vice President Human Resources | VP | HR | |
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CHRO and Executive Vice President | CXO | HR | |
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Apps Being Evaluated by Associa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Associa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Associa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Associa Technographics
Associa is a Professional Services organization based in United States,
with around 11000 employees and annual revenues of $2.75 billion.
Associa operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Sterling Background Check and IFS Field Service Management (FSM),
covering areas like ERP Financial, BackGround Screening and Field Service Management.
Associa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Sterling Talent Solutions and IFS.
Associa recently adopted applications including
Salesforce Pardot in 2021, Amazon EC2 in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Associa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Associa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Associa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.