Astound Commerce
30 Broad St Floor 33,
New York, 10004, NY,
United States
New York, 10004, NY,
United States
1 800-591-4710
Professional Services
Astound Commerce Technographics
Astound Commerce Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Astound Commerce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Astound Commerce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Astound Commerce has purchased the following applications: Sage Intacct for ERP Financial in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Astound Commerce is running and its propensity to invest more and deepen its relationship with Sage , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Astound Commerce revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Astound Commerce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Astound Commerce Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Astound Commerce deployed Sage Intacct as its ERP Financial system for corporate finance and accounting. Astound Commerce uses Sage Intacct to support the finance business function within its professional services organization.
The deployment centers on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, consolidated financial reporting, configurable dashboards, and dimensional reporting. Configuration emphasis includes automation of journal processing, revenue and billing workflows aligned to services delivery, and project accounting controls consistent with professional services finance.
Public site evidence indicates Sage Intacct is surfaced on the Astound Commerce website, confirming the application name Sage Intacct in external references. Operational coverage is focused on corporate finance, accounting, revenue operations, and project finance functions, with configurations that align the chart of accounts and period close workflows to company reporting needs.
Governance and control practices associated with this ERP Financial implementation include centralized chart of accounts, role based access controls, audit trails for transactions and period close, and standardized month end close workflows. The description is based on public website signals and stresses system architecture, functional modules, and finance function coverage rather than implementation partner details.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Astound Commerce deployed Drift AI Chatbot on its corporate website. The deployment uses Drift AI Chatbot in the Chatbots and Conversational AI category to provide web-based conversational engagement that supports sales and marketing lead capture and buyer qualification.
Implementation focused on conversational engagement workflows, automated qualifying conversations, routing rules for handoff to human agents, and embedded web lead capture forms. Drift AI Chatbot was configured with playbooks, session handoff rules, and standardized message templates to ensure consistent buyer interactions across pages.
The operational scope is the corporate website and demand generation touchpoints, with primary business functions impacted including Sales, Marketing, and digital customer engagement. The chatbot handles real-time messaging, prequalifying customer queries, and routing or scheduling workflows to internal teams as part of the online engagement layer.
Governance and ongoing operations are centered on centralized conversational content control and iterative tuning driven by marketing and sales teams, using chat transcript monitoring and playbook refinement to maintain relevance and accuracy. Drift AI Chatbot is presented as the core Chatbots and Conversational AI capability for Astound Commerce web engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Astound Commerce implemented Zoom to provide web conferencing capabilities across its Professional Services operations. Astound Commerce is a Professional Services firm with approximately 1200 employees and $130000000 in revenue, and the deployment positions Zoom as the primary Audio Video and Web Conferencing application to support client engagement and internal collaboration.
Zoom is embedded on the Astound Commerce website to enable external access to meetings and client demos, leveraging standard conferencing capabilities such as scheduled meetings, webinars, screen sharing, and cloud recording. The configuration emphasizes browser based meeting access and recorded session capture to support client presentations, onboarding, and recorded knowledge sharing.
Rollout focused on client facing teams including sales, client services, and delivery, with governance controls for meeting scheduling, participant access permissions, and recording retention policies. Administrative ownership sits with corporate IT and communications governance, which standardized meeting intake and client demo workflows to align service delivery and sales engagement processes.
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Collaboration | Collaboration |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Astound Commerce
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Astound Commerce Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Astound Commerce Technographics
Astound Commerce is a Professional Services organization based in United States,
with around 1200 employees and annual revenues of $130.0 million.
Astound Commerce operates a diverse technology stack with applications such as
Sage Intacct, Drift AI Chatbot and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Astound Commerce has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Drift and Zoom Video Communications.
Astound Commerce recently adopted applications including
Zoominfo Platform in 2023, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Astound Commerce’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Astound Commerce’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Astound Commerce technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.