Astra Life
Pondok Indah Office Tower 3, Lt. 1, Jl. Sultan Iskandar Muda, Kav. V-TA Pondok Indah,
Jakarta, 12310,
Indonesia
Jakarta, 12310,
Indonesia
62 21 3042 2000
Insurance
Astra Life Technographics
Astra Life Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Astra Life and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Astra Life employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Astra Life has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Amazon SES for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Astra Life is running and its propensity to invest more and deepen its relationship with Infor , Cisco Systems , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Astra Life revenues, which have grown to $266.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Astra Life intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Astra Life Tech Stack and Enterprise Applications
Astra Life ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Astra Life implemented Infor SunSystems to strengthen its finance and accounting capability, responding to increased reporting requirements from its joint venture parents PT Astra International Tbk and Aviva International Holdings Limited and Indonesian regulators, using the ERP Financial application to centralize statutory and management reporting. The deployment targeted the company’s Indonesian insurance operations and focused on improving the throughput and accuracy of monthly financial close and regulatory submission processes.
Infor SunSystems was configured to support core ERP Financial workflows, with implementations aligned to typical financial ledger, accounts payable, accounts receivable and consolidation processes, and transaction processing automation that increased per-employee transaction capacity. Configuration emphasized standardized chart of accounts and reporting templates to harmonize reporting across the joint venture and to meet parent company reporting requirements.
Operational coverage centralized finance and accounting teams, enabling streamlined month-end close and regulatory submission sequences across Astra Life’s finance organization in Indonesia. The implementation reduced manual reconciliation steps and rework in accounting processes, and supported consistent delivery of financial statements and regulatory packs.
As a result of the Infor SunSystems implementation, Astra Life shortened its overall financial reporting cycle to seven days, six days faster than before, which enabled the company to meet its internal reporting deadline on the fifth of each month and provide regulator reports by the tenth of each month. Faster reporting reduced the risk of late submissions, avoiding fines or penalties and mitigating the risk of losing the insurance license while improving operational efficiency within the finance function.
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Astra Life Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Astra Life implemented Cisco Webex Meetings. Astra Life deployed Cisco Webex Meetings on its website to provide web-based conferencing and meeting access for customers and employees, consistent with the Audio Video and Web Conferencing category.
The deployment centered on embedding Webex meeting access and scheduling into public site flows, enabling click to join meetings, browser-based video, screen sharing, and cloud recording capabilities common to Cisco Webex Meetings. Configuration emphasized meeting controls, guest access, and session orchestration to support both external customer sessions and internal collaboration. The implementation uses standard Webex meeting components to surface meeting links and join flows directly from site pages.
Operational scope covered corporate communications, customer engagement, sales enablement, and remote collaboration across Astra Life's Indonesian operations, matching the company's 750 employee scale. Governance concentrated on centralized meeting access controls and policy settings to manage external guest access and session moderation. Cisco Webex Meetings is the Audio Video and Web Conferencing solution Astra Life uses to connect business functions including customer service, sales, and underwriting.
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Astra Life PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, Astra Life deployed Amazon SES to support its Transactional Email requirements. Astra Life uses Amazon Web Services vendor infrastructure and Amazon SES on their website to drive automated customer-facing email flows tied to policy servicing and account interactions.
The implementation focuses on programmatic sending through the Amazon SES API and SMTP interfaces, with configuration of sender domains, sender authentication, and templated message handling common to Transactional Email use cases. Functional capabilities implemented include bounce and complaint handling, selectable sending identities, and template-based personalization to support consistent transactional communications.
Operational integration is centered on the website backend, where Amazon SES is invoked to deliver policy notifications, confirmations, and other event-driven messages. The deployment leverages AWS-hosted infrastructure for delivery, and the Amazon SES application is the primary outbound channel for the insurer's transactional messaging.
Governance and operational controls emphasize sender domain management, suppression list practices, and automated handling of bounces and complaints to preserve deliverability. Astra Life Amazon SES Transactional Email supports the companys customer communication workflow and is instrumented as the core transactional messaging layer for the website.
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Astra Life IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Astra Life
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of Financial Controller | Director | Finance | |
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Vice President - Head of IT | VP | IT | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Astra Life Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Astra Life IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Astra Life digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Astra Life Technographics
Astra Life is a Insurance organization based in Indonesia,
with around 750 employees and annual revenues of $266.0 million.
Astra Life operates a diverse technology stack with applications such as
Infor SunSystems, Cisco Webex Meetings and Amazon SES,
covering areas like ERP Financial, Audio Video and Web Conferencing and Transactional Email.
Astra Life has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Cisco Systems and Amazon Web Services (AWS).
Astra Life recently adopted applications including
Cisco Webex Meetings in 2020, Cloudflare CDN in 2020 and Amazon SES in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Astra Life’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Astra Life’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Astra Life technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.