AU Small Finance Bank
Bank House Mile 0, Ajmer Road,
Jaipur, 302001,
India
Jaipur, 302001,
India
91 14 1666 0666
Banking and Financial Services
AU Small Finance Bank Technographics
AU Small Finance Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AU Small Finance Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28320 AU Small Finance Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AU Small Finance Bank has purchased the following applications: Oracle Cloud HCM for Core HR in 2017, Microsoft 365 for Collaboration in 2017, Netcore Customer Engagement for Customer Engagement in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AU Small Finance Bank is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , BoardPAC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AU Small Finance Bank revenues, which have grown to $1.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AU Small Finance Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AU Small Finance Bank Tech Stack and Enterprise Applications
AU Small Finance Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 AU Small Finance Bank implemented Oracle Cloud HCM as its Core HR application to centralize workforce records and standardize HR operations across the bank. Oracle Cloud HCM was provisioned to serve as the authoritative Core HR platform for employee master data, organizational management, and lifecycle events for the bank's HR organization in India.
The deployment emphasized Core HR functional modules including a centralized employee record, position and org management, absence and leave management, benefits and statutory data capture, talent and performance management, and employee self-service and manager self-service portals. Configuration work focused on role-based security, data model standardization, configurable business rules for workforce lifecycle events, and HR analytics capabilities provided by Oracle Cloud HCM.
Governance and operational rollout were structured around HR operations and talent management process standardization, with configuration governance to enforce data quality and access controls. Change management targeted HR business functions including payroll handoffs, compliance reporting, and manager workflows, while the implementation centered on embedding Oracle Cloud HCM as the bank's Core HR system of record.
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2017 | 2017 |
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AU Small Finance Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, AU Small Finance Bank implemented Microsoft 365 to establish enterprise collaboration capabilities. The deployment positioned Microsoft 365 as the bank's Collaboration platform to provide a unified productivity and communications layer for its 28,320 employees.
The implementation covered core collaboration functionality such as hosted email and calendaring, document management and version control, cloud file storage, and real time collaborative editing and messaging. Microsoft 365 supplied productivity applications and services to enable shared workspaces, content governance, and synchronous and asynchronous communication across teams. Configuration work emphasized tenant level settings, user licensing, and role based access controls consistent with large scale collaboration platforms.
Public page source on the corporate website contains references to Microsoft 365 components, indicating a web facing presence or integration points between the site and the Microsoft 365 tenant. Operational coverage included corporate and branch workgroups supporting business functions such as retail banking operations, corporate services, and finance.
Governance and operational controls were structured to centralize administration, automate user provisioning, and enforce policy driven retention and access rules to meet banking compliance needs. Microsoft 365 is referenced in the bank's public source and serves as the primary Collaboration environment for productivity and content management across the enterprise.
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Collaboration | Collaboration |
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2021 | 2021 |
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AU Small Finance Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netcore | Legacy | Netcore Customer Engagement | Customer Engagement | CRM | n/a | 2018 | 2018 |
In 2018 AU Small Finance Bank implemented Netcore Customer Engagement as a Customer Engagement solution on its public website. The Netcore Customer Engagement deployment was focused on web channel instrumentation to drive customer communications and on site engagement.
Implementation included configuration of campaign orchestration, audience segmentation and rule based personalization, aligning with typical Customer Engagement functional modules. The implementation also covered multichannel messaging capabilities such as email and SMS workflows and engagement analytics to track behavior and campaign performance. Netcore Customer Engagement was used as the primary engagement layer for digital marketing and customer experience teams.
Architecturally the deployment is consistent with a cloud delivered solution instrumented on the site, using client side tagging to capture events and feed the engagement engine in real time. Operational scope centered on the bank's digital channel stack and marketing operations, delivering targeted outreach and on site personalization for retail banking customers in India. Governance activities emphasized centralized campaign approval, audience segmentation controls and consent management for customer communications.
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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AU Small Finance Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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AU Small Finance Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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AU Small Finance Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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AU Small Finance Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AU Small Finance Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Infrastructure Manager | Manager | Finance | |
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Circle manager- Admin and infra | Manager | Finance | |
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Infra and administration Manager | Manager | Finance | |
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Assistant Manager Information Security | Manager | IT | |
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CIO | CXO | Finance | |
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Chief Technology Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Vice President Human Resources | VP | HR | |
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Deputy Manager Business Intelligence | Manager | IT | |
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Apps Being Evaluated by AU Small Finance Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AU Small Finance Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AU Small Finance Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD AU Small Finance Bank Technographics
AU Small Finance Bank is a Banking and Financial Services organization based in India,
with around 28320 employees and annual revenues of $1.11 billion.
AU Small Finance Bank operates a diverse technology stack with applications such as
Oracle Cloud HCM, Microsoft 365 and Netcore Customer Engagement,
covering areas like Core HR, Collaboration and Customer Engagement.
AU Small Finance Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Netcore.
AU Small Finance Bank recently adopted applications including
PostHog in 2022, BoardPAC Board Management in 2021 and Adobe Audience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AU Small Finance Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AU Small Finance Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AU Small Finance Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.