Austin Energy
2500 Montopolis Dr,
Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 512-494-9400
Utilities
Austin Energy Technographics
Austin Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Austin Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1924 Austin Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Austin Energy has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2015, Workday HCM for Core HR in 2020, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Austin Energy is running and its propensity to invest more and deepen its relationship with Oracle , Paymentus , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Austin Energy revenues, which have grown to $1.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Austin Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Austin Energy Tech Stack and Enterprise Applications
Austin Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Austin Energy implemented Oracle JD Edwards EnterpriseOne as its ERP Financial platform. The implementation established Oracle JD Edwards EnterpriseOne as the central financial system for accounting and fiscal control across the utility operations.
Configuration work focused on standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting workflows. The deployment included configuration of period controls, approval workflows, and accounting automation consistent with enterprise financial management practices to support month end close and transaction posting.
Integrations were a prominent element of the implementation, with a documented two-way integration between Oracle JD Edwards EnterpriseOne and Salesforce using the Pervasive Data Integrator. Data mapping and data integration flows were built to synchronize customer and transactional data between JD Edwards ERP and Salesforce, and Informatica and web services were used as part of the integration architecture for data movement and API-based interactions, while Apttus CPQ integrations were extended to link configure price quote processes to financial records.
Governance and operational controls spanned user provisioning, role and profile configuration, record level and field level security, regular data audits, and formal test plans and change control. Change governance covered data migration sequencing and testing, and data quality processes were coordinated across JD Edwards EnterpriseOne and the integrated Salesforce environment to maintain transactional integrity.
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Payment Processing | ERP |
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2019 | 2019 |
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Austin Energy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Austin Energy implemented Workday HCM as its Core HR application. A client side Workday project manager led the implementation from Austin, Texas, coordinating HR and IT stakeholders to define configuration, testing, and rollout governance.
The Workday HCM deployment focused on Core HR capabilities including centralized employee records, position and organizational management, onboarding and absence configuration, and manager self service to support HR administration and workforce management. Deployment followed a cloud SaaS architecture with configuration driven modules and formal change control and cutover processes managed by the internal project management office to govern role based access, testing cycles, and go live sequencing.
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Austin Energy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2005 | 2006 |
In 2005, Austin Energy implemented Hitachi Ventyx FocalPoint Suite as an Asset Performance Management deployment. The initiative centered on improving substation asset visibility and aligning SCADA operations with field crew workflows to support transmission and distribution asset management.
The Hitachi Ventyx FocalPoint Suite was configured to provide core Asset Performance Management capabilities including an asset registry, condition monitoring and work order orchestration to track lifecycle and maintenance activities. Configuration work emphasized ingesting SEL device telemetry via IP using script language so device readings and alarm data could be captured and correlated within FocalPoint.
Integrations tied the APM implementation to SCADA components, notably Network Manager 2004, and aligned with the Common Information Model CIM upgrade to maintain consistent topology and asset definitions. The project included protocol conversions to DNP3 for device telemetry, creation and continuous update of one-line substation displays on Network Manager 2004, and operational links to network and server monitoring tools such as hobbit and WEBES.
Governance and process standardization were established through Technical Notes that documented step-by-step procedures for protocol conversions to DNP3 and other operational tasks, creating repeatable guidance for engineers. These documents supported workflow changes for SCADA teams and field crews, formalizing scripted access methods to SEL devices and standardizing display and alarm handling processes across the organization.
Explicit outcomes recorded in project notes include successful completion of many CIP projects that have been energized and numerous DNP conversions, along with delivery of a friendly interface that enabled SCADA operators and field personnel to access SEL device information and readings via IP. No implementation partner is listed for this deployment.
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Enterprise Asset Management | ERP Services and Operations |
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2020 | 2020 |
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Enterprise Asset Management | ERP Services and Operations |
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2014 | 2014 |
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Enterprise Asset Management | ERP Services and Operations |
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2019 | 2020 |
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Field Service Management | ERP Services and Operations |
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2010 | 2010 |
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Field Service Management | ERP Services and Operations |
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2009 | 2009 |
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Utilities Distribution Management | ERP Services and Operations |
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2005 | 2006 |
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Austin Energy Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Austin Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Austin Energy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Austin Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Utilities Customer Care and Billing | CRM |
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2009 | 2009 |
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Austin Energy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Austin Energy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Austin Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Austin Energy
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President of Field Operations | VP | Operations | |
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VP Electric System – Field Operations | VP | Operations | |
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Director Transmission Field Operations | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Vice President, Energy Market Operations & Resource Planning | VP | Operations | |
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Deputy General Manager and Chief Operating Officer | Manager | Finance | |
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IT System Administrator Sr | Manager | IT | |
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IT Manager | Manager | IT | |
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Asset Manager | Manager | Operations | |
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Director, Energy & Market Operations | Director | Finance | |
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Vice President, Electric System Engineering & Technical Services | VP | IT | |
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Vendor and Asset Management Manager | Manager | Operations | |
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Director of Power Production Engineering | Director | Finance | |
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Interim General Manager and Chief Operating Officer | Manager | Finance | |
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Vice President, Technology and Data | VP | IT | |
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Director Billing Services Management | Director | Finance | |
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Director, Customer Care Services | Director | Customer Service | |
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Deputy General Manager and Chief Customer Officer | Manager | Customer Service | |
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Chief Information Officer | CXO | IT | |
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IT Manager Enterprise Applications/Service Management | Manager | IT | |
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IT Corporate Manager | Manager | IT | |
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Financial Manager II- Finance Business Systems Support | Manager | Finance | |
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Apps Being Evaluated by Austin Energy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Austin Energy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Austin Energy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Austin Energy Technographics
Austin Energy is a Utilities organization based in United States,
with around 1924 employees and annual revenues of $1.45 billion.
Austin Energy operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, Workday HCM and Hitachi Ventyx FocalPoint Suite,
covering areas like ERP Financial, Core HR and Asset Performance Management.
Austin Energy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Hitachi Vantara.
Austin Energy recently adopted applications including
Workday HCM in 2020, IBM Maximo in 2020 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Austin Energy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Austin Energy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Austin Energy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.