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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Australian Finance Industry Association Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DigitalOcean Legacy DigitalOcean Droplets Application Hosting and Computing Services IaaS n/a 2020 2020
Content Delivery Network IaaS 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Customer Insights Customer Data Platform CRM 365 Mechanix 2020 2021
In 2020 Australian Finance Industry Association implemented Microsoft Dynamics 365 Customer Insights as its Customer Data Platform to centralize member data and support membership engagement workflows, with deployment and configuration delivered by partner 365 Mechanix. The implementation was aligned with AFIA’s existing Microsoft footprint, intended to unify member records for use across Membership Services, Marketing, and executive outreach functions. Microsoft Dynamics 365 Customer Insights was configured to create unified member profiles through identity resolution, attribute consolidation, and persistent segmentation, leveraging typical Customer Data Platform capabilities for real-time data ingestion, profile enrichment, and audience orchestration. The deployment emphasized functional modules for profile unification, segment building, and analytics-ready data models to surface engagement signals for campaigns and event follow up. The Customer Insights instance was integrated with Office 365 and the organization’s Dynamics 365 Marketing environment to import verified contact and engagement data, establishing a single repository for member information and supporting downstream campaign orchestration and event targeting. 365 Mechanix populated the platform with verified data and applied data governance controls to improve record accuracy and traceability, supporting AFIA’s statutory member register requirements and regular reporting needs. Operational rollout was staged to leverage existing Dynamics 365 Marketing processes and to provide Membership Services and Marketing staff with consolidated access to member intelligence. Governance and process changes focused on centralized data stewardship, controlled ingestion pipelines, and role based access to member profiles, enabling more consistent communications and coordinated event outreach across the organization.
Marketing Automation CRM 2020 2021
IT Decision Makers and Key Stakeholders at Australian Finance Industry Association
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Australian Finance Industry Association Executives
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FAQ - APPS RUN THE WORLD Australian Finance Industry Association Technographics

Australian Finance Industry Association is a Banking and Financial Services organization based in Australia, with around 150 employees and annual revenues of $15.0 million.

Australian Finance Industry Association operates a diverse technology stack with applications such as DigitalOcean Droplets, Microsoft 365 and Microsoft Dynamics 365 Customer Insights, covering areas like Application Hosting and Computing Services, Collaboration and Customer Data Platform.

Australian Finance Industry Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as DigitalOcean and Microsoft.

Australian Finance Industry Association recently adopted applications including DigitalOcean Droplets in 2020, Microsoft Dynamics 365 Customer Insights in 2020 and Microsoft Dynamics 365 Marketing in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Australian Finance Industry Association’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Australian Finance Industry Association’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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