Sydney, 2000, NSW,
Australia
Australian Hotels Association NSW Technographics
Australian Hotels Association NSW Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Australian Hotels Association NSW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Australian Hotels Association NSW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Australian Hotels Association NSW has purchased the following applications: Access Attache Accounts for ERP Financial in 2013, Rocket.chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Australian Hotels Association NSW is running and its propensity to invest more and deepen its relationship with The Access Group , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Australian Hotels Association NSW revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Australian Hotels Association NSW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Australian Hotels Association NSW Tech Stack and Enterprise Applications
Australian Hotels Association NSW ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Attache Accounts | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
In 2013 Australian Hotels Association NSW implemented Access Attache Accounts as its ERP Financial application to centralize core accounting and reporting workflows. The deployment established Attache as the primary system for accounts payable, accounts receivable, bank reconciliation and credit card reconciliation across the association’s finance function.
The implementation configured functional capabilities for coding, batching and recording supplier invoices, daily invoice generation, customer payment application both electronically and by cheque, and daily bank reconciliations with monthly unpresented cheque reporting. The solution supported preparation of audit files, monthly cost analysis reporting for postage, taxi, petrol, stationery and petty cash, and management of subscription and departmental revenue reports.
Operational coverage included the finance team, the Accounts Coordinator and an Accounts Assistant, with transactional handoffs to Heads of Department for invoice documentation and to the CFO for building management and supplier quotations. The deployment used electronic payment processing flows alongside Excel adjunct spreadsheets for detailed executive and delegate expense breakdowns required for year end disclosure and regulatory compliance.
Governance and process controls were formalized through regular supplier statement reconciliation, dispute resolution with suppliers and members, credit card statement remediation and daily reconciliation cadence. Outcomes recorded by the Accounts Coordinator included a reduction in month end processing time to three days, clearing a yearlong backlog of missing receipts for two credit card accounts to meet compliance requirements, and timely completion of monthly reconciliation and cost analysis reporting.
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Australian Hotels Association NSW AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Australian Hotels Association NSW implemented Rocket.chat on its public website. The Rocket.chat deployment functions as a web-embedded conversational interface aligned with Chatbots and Conversational AI, enabling real-time messaging for website visitors and member inquiries.
The implementation is a lightweight Rocket.chat instance hosted on the site and embedded via a website widget, exposing conversational workflows, message routing, and moderation capabilities typical of Chatbots and Conversational AI platforms. For a 40-employee professional services association, the configuration suggests operational ownership by communications or member services, with governance focused on user roles, moderation rules, and simple workflow automation to manage inbound member engagement.
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Australian Hotels Association NSW Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Australian Hotels Association NSW deployed Microsoft 365 to serve as its primary Collaboration platform for internal communications and hosted services. The Microsoft 365 deployment is visible on the association website, confirming a cloud tenancy and use of Microsoft hosted workloads for email and productivity.
The implementation leverages core Microsoft 365 capabilities, including cloud email and mailbox provisioning, SharePoint Online for document libraries and intranet content, OneDrive for Business for individual file storage, Microsoft Teams for chat and meeting collaboration, and the Office productivity suite for document editing. Configuration signals point to tenant-level licensing, centralized account management, and site collections organized around membership and administrative content.
Operational coverage is organization wide for a 40 person professional services association and is focused on membership communications, event coordination, and staff collaboration workflows. Governance appears to include centralized administrator roles, role based access controls for SharePoint sites and mailboxes, and standard Microsoft 365 policy controls for account provisioning and lifecycle management.
Australian Hotels Association NSW uses Microsoft 365 as the authoritative Collaboration application to provide hosted email, document management, and team collaboration across its business functions. Microsoft 365 remains the central collaboration backbone referenced on the customer website.
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Australian Hotels Association NSW Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2016 | 2016 |
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Australian Hotels Association NSW CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2019 | 2019 |
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Australian Hotels Association NSW PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Australian Hotels Association NSW IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Australian Hotels Association NSW
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Australian Hotels Association NSW Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||