Australian National Maritime Museum
2 Murray Street, Darling Harbour,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9298 3777
Leisure and Hospitality
Australian National Maritime Museum Technographics
Australian National Maritime Museum Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Australian National Maritime Museum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Australian National Maritime Museum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Australian National Maritime Museum has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Rocket.chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Australian National Maritime Museum is running and its propensity to invest more and deepen its relationship with Infor , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Australian National Maritime Museum revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Australian National Maritime Museum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Australian National Maritime Museum Tech Stack and Enterprise Applications
Australian National Maritime Museum ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Australian National Maritime Museum implemented Infor SunSystems as its ERP Financial application to centralize finance controls and transactional accounting. The deployment targeted core financial workflows including balance sheet reconciliations, accounts payable, accounts receivable and revenue accounting within the museum finance function.
Configuration work focused on ledger and subledger structures, reconciliation routines and automation of journal uploads through macro-enabled templates. Reconciliations of all balance sheet accounts were completed for the period November 2014 to June 2015 after predecessor staff gave short notice, and management reporting suites were developed and handed over to finance leadership. The team also documented and taught Information Systems the SunSystems Administrator function to institutionalize operational ownership of Infor SunSystems.
The program included a rollout of CBA products following a prior bank tender, aligning bank processing with Infor SunSystems, and assistance with multiple software installations to support end-to-end transactions. Operational coverage included three direct reports responsible for AP, AR, revenue and other transactional entries, and the implementation required regular liaison with external auditors for control validation.
Governance actions emphasized staff development, administrator training and process redesign to shorten month end close, with explicit system improvements and process changes implemented to save time around month end activities. The deployment positioned Infor SunSystems as the finance system for the Australian National Maritime Museum, providing a consolidated ERP Financial platform for accounting, reconciliation and reporting.
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Australian National Maritime Museum AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Australian National Maritime Museum implemented Rocket.chat on its public website as a visitor-facing conversational channel. Rocket.chat is employed as the museum's Chatbots and Conversational AI application and is embedded on the website to capture real-time visitor enquiries and initial conversational flows.
The deployment is oriented around real-time messaging, automated conversational responses, intent routing, and staff handover workflows consistent with Chatbots and Conversational AI functionality. Operational scope centers on digital engagement with support for front-of-house, admissions, education, and visitor services interactions, with the museum configuring Rocket.chat to route website conversations into staffed message queues for human follow up.
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Australian National Maritime Museum Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, the Australian National Maritime Museum deployed Microsoft 365 to support Collaboration across its digital presence and staff workflows. The museum uses Microsoft 365 on its website to surface authenticated content and to underpin editorial and document collaboration processes tied to public exhibitions and online information.
The Microsoft 365 implementation centers on cloud-hosted collaboration capabilities, exposing document libraries, shared calendars, and team collaboration tooling to web-based editorial workflows. Configuration focuses on site-facing content publishing and staff-facing collaboration services, providing a unified content store and shared communication channels for curatorial, communications, and administrative activities.
Governance emphasizes centralized identity and access controls within Microsoft 365 to manage contributor permissions for web-published content and internal documents, along with policy-driven content lifecycle and records handling. The deployment links museum website content workflows with Microsoft 365 collaboration services, aligning online publishing with internal review and approval processes.
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Australian National Maritime Museum Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Australian National Maritime Museum CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Australian National Maritime Museum ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Australian National Maritime Museum TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Australian National Maritime Museum IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Australian National Maritime Museum
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Deputy Director and CFO | Director | Finance | |
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Finance Business Partner | Manager | Finance | |
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Assistant Director, Operations | Director | Operations | |
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Head of ICT & Information Governance | Director | IT | |
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Apps Being Evaluated by Australian National Maritime Museum Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Australian National Maritime Museum IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Australian National Maritime Museum digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Australian National Maritime Museum Technographics
Australian National Maritime Museum is a Leisure and Hospitality organization based in Australia,
with around 200 employees and annual revenues of $20.0 million.
Australian National Maritime Museum operates a diverse technology stack with applications such as
Infor SunSystems, Rocket.chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Australian National Maritime Museum has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Rocket.chat and Microsoft.
Australian National Maritime Museum recently adopted applications including
StackPath CDN in 2022, Freshservice in 2021 and Newfold Digital Anchor ACE in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Australian National Maritime Museum’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Australian National Maritime Museum’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Australian National Maritime Museum technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.