Ostrava, 70800,
Czech Republic
Autocont Control Systems Technographics
Autocont Control Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Autocont Control Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27 Autocont Control Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Autocont Control Systems has purchased the following applications: Smartsupp.com for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2021, Smart Emailing for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Autocont Control Systems is running and its propensity to invest more and deepen its relationship with Smartsupp.com , Microsoft , Smart Emailing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Autocont Control Systems revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Autocont Control Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Autocont Control Systems Tech Stack and Enterprise Applications
Autocont Control Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Autocont Control Systems deployed Smartsupp.com on its corporate website to provide conversational support for a 27 person manufacturing firm based in the Czech Republic. Smartsupp.com is implemented as the companys Chatbots and Conversational AI layer to capture visitor messages and route live conversations from the public site.
The deployment uses the Smartsupp.com client side chat widget embedded in site pages to surface real time chat, automated welcome messages, visitor session replay and chat transcript capture. Configuration emphasizes agent inbox handling, canned responses for common product and service questions, and session logging for customer follow up, aligning with standard Chatbots and Conversational AI functional workflows.
Operational ownership is centered on customer support and front line sales personnel who monitor the unified chat inbox on the website, using chat interactions for lead capture and support triage. Governance is lightweight and procedural, focused on chat moderation, response SLAs and transcript retention as part of ongoing customer engagement on the company website.
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Autocont Control Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Autocont Control Systems implemented Microsoft 365 as its primary Collaboration platform. The small Czech Republic manufacturing firm with 27 employees provisioned Microsoft 365 to centralize internal communication and document workflows across the organization.
The deployment involved provisioning a cloud tenant and configuring core Microsoft 365 Collaboration services, including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online for team sites and document libraries, OneDrive for personal file storage, and the Office productivity applications for authoring and co-authoring. Configuration focused on basic tenant settings, license assignment aligned to user roles, and activation of collaboration features common to the Collaboration category.
Identity and access control were handled through Microsoft identity services that accompany Microsoft 365, establishing single sign on and centralized user provisioning for staff accounts. Their public website includes references indicating use of Microsoft 365, and the implementation was applied company wide to support administrative and operational communication and file sharing.
Governance centered on standard Collaboration controls, including SharePoint site structure, Teams channel organization, and fundamental sharing and retention policies to manage document lifecycle and external sharing. Rollout activity reflected a compact, tenant-based SaaS approach suitable for a 27 person organization, with ongoing management conducted through the Microsoft 365 admin experience.
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Autocont Control Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smart Emailing | Legacy | Smart Emailing | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019 Autocont Control Systems implemented Smart Emailing as its Marketing Automation platform to centralize website-driven email communication. The deployment is focused on using Smart Emailing on their website for lead capture and subscriber management, aligning the application with marketing and customer communications functions within the manufacturing business.
The implementation centers on standard Marketing Automation capabilities, including campaign creation and scheduling, template-based email delivery, contact list management and segmentation, subscription form deployment, and basic campaign reporting. Smart Emailing is configured to manage segmented mailing lists and automated message flows, supporting recurring newsletters and event driven outreach consistent with small vendor marketing workflows.
Integration work was concentrated on the corporate website, embedding Smart Emailing subscription forms and tracking snippets to capture opt ins and website-generated leads directly into the Smart Emailing contact database. Operational coverage is primarily marketing and customer service teams, with data flows restricted to contact records and engagement events captured from web interactions, enabling coordinated email sequences tied to site behavior.
Governance changes included centralizing subscriber list administration and instituting consent and opt in processes to align email communications with regional privacy expectations. Rollout and operational ownership remain scoped to the marketing function, with documented campaign schedules and list hygiene processes to maintain ongoing use of Smart Emailing for customer outreach.
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Autocont Control Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Autocont Control Systems
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Apps Being Evaluated by Autocont Control Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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