Autoklinikka Technographics
Autoklinikka Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Autoklinikka and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Autoklinikka employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Autoklinikka has purchased the following applications: Crisp for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2017, Vainu Platform for Account Based Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Autoklinikka is running and its propensity to invest more and deepen its relationship with Crisp IM , Microsoft , AddEvent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Autoklinikka revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Autoklinikka intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Autoklinikka Tech Stack and Enterprise Applications
Autoklinikka AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Autoklinikka implemented Crisp on its website. Autoklinikka implemented Crisp, a Chatbots and Conversational AI solution, to provide on-site conversational engagement via an embedded web chat widget, automated bot workflows, and a shared messaging inbox.
The deployment supports customer service and online lead capture workflows on Autoklinikka's public site, with configuration focused on conversational flows, canned replies, and escalation to human agents for appointment and service inquiries. Operational ownership is aligned to front-office and customer support teams, with governance centered on scripted workflows and response routing to ensure consistent handling of inbound web conversations.
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Autoklinikka Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Autoklinikka implemented Microsoft 365 as its primary Collaboration platform. The deployment was rolled out across the Finland-based organization serving approximately 250 employees, emphasizing core collaboration capabilities such as Exchange email, SharePoint document libraries, OneDrive file synchronization, Teams communications, and Office productivity applications.
Microsoft 365 is surfaced on Autoklinikka's corporate website, linking site-facing content and contact workflows to internal communication channels and intranet publishing. The implementation supported business functions including administration, customer communications, and workshop coordination through unified mailboxes, intranet content management, and real-time chat and meeting capabilities. Governance focused on document library structure, sharing permissions, and user provisioning to align collaboration controls with corporate IT policy.
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Event Management | Collaboration |
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2019 | 2019 |
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Autoklinikka CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vainu | Legacy | Vainu Platform | Account Based Marketing | CRM | n/a | 2018 | 2019 |
In 2018, Autoklinikka deployed the Vainu Platform to introduce account-focused prospecting capabilities across its commercial organization. The deployment targeted the company sales function within Finland, aligning Vainu Platform usage with day-to-day lead generation and outbound prospecting activities at the 250-employee automotive services firm.
The Vainu Platform was configured to deliver core Account Based Marketing capabilities, including firmographic search and segmentation, dynamic account and prospect list generation, record enrichment, and trigger-based alerting to surface timely outreach opportunities. Configuration emphasized automated list workflows and account-level intelligence to replace manual, static list approaches and to operationalize continuous account discovery for field and inside sales.
Rollout and governance centered on adoption by the sales organization, with process changes to ingest platform-driven account lists into existing prospecting workflows and to standardize lead-handling for commercial outreach. According to Sales Director Pentti Oksanen, Vainu lightens the prospecting effort by at least half compared to previous static lists, a result cited as evidence of reduced manual effort in outbound sourcing.
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Data Management Platform | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Autoklinikka PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Autoklinikka IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Autoklinikka
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Autoklinikka Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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