AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Autopact Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pentana Solutions Legacy Pentana CRM Contact Centre Call Center CRM n/a 2017 2018
In 2017, Autopact deployed Pentana CRM Contact Centre, a Call Center application, across its Australian dealer network including the Crick Auto Group businesses. The deployment leveraged an established relationship with Pentana Solutions, with senior Autopact IT leadership providing Pentana-related training and consulting to support dealership operations and aftersales CRM integrations. Pentana CRM Contact Centre was configured to centralize customer contact records and manage aftersales case workflows, aligning with the groups Pentana DMS and CRM tool usage. Implementation work included agent desktop configuration, queuing and contact routing rules, interaction logging, and standardized case management workflows inferred from the Pentana CRM adoption. Integrations emphasized synchronization with dealer systems and aftersales CRM modules to preserve consistent customer and vehicle service histories across sites. The Call Center deployment supported operational functions in sales and aftersales, enabling agents to access service history and appointment records for customer support and appointment management. Governance and rollout were delivered with IT-led training and consulting from Autopact personnel experienced in Pentana solutions, establishing configuration control, escalation procedures, and standardized agent workflows across the Australian network.
CRM CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Tag Management CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Mandrill Transactional Email PaaS n/a 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Autopact
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Autopact Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Autopact Technographics

Autopact is a Automotive organization based in Australia, with around 100 employees and annual revenues of $10.0 million.

Autopact operates a diverse technology stack with applications such as Microsoft 365, Pentana CRM Contact Centre and Intuit Mailchimp Mandrill, covering areas like Collaboration, Call Center and Transactional Email.

Autopact has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Pentana Solutions and Intuit.

Autopact recently adopted applications including Intuit Mailchimp Mandrill in 2023, Sophos Email in 2023 and Impel Platform in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Autopact’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Autopact’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Autopact technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.