AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Autowash Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Braintree Payment Processing ERP Financial Management n/a 2015 2015
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Abens Solutions Legacy Urable Scheduling Software Reservation and Booking Management ERP Services and Operations n/a 2025 2025
In 2025, Autowash implemented Urable Scheduling Software for Reservation and Booking Management on its public website, deploying the solution with vendor Abens Solutions to provide customer-facing appointment booking. The Urable Scheduling Software instance is delivered as a web-embedded scheduling service integrated into the company site, serving as the primary online throughput for reservations and time-slot management. Configuration focused on standard Reservation and Booking Management capabilities, including an embeddable booking widget, calendar and availability management, configurable time-slot rules, resource assignment for service bays, and an administrative scheduling console for staff. Urable Scheduling Software was configured to support self-service booking flows and administrative override controls, aligning booking rules with operational hours and service capacity. Operational coverage is centered on Autowash operations in the United States, with the website-based booking flow intended for front-line customer engagement and internal schedule orchestration. The deployment supports both customer-facing reservation capture and back-office schedule administration, connecting online appointments to operational schedules used by on-site staff and customer service teams. Governance responsibilities were aligned to operations and customer service leadership to manage booking policies, availability controls, and administrative access. Implementation included configuration governance for availability rules, role-based access to the scheduling console, and procedural updates to booking intake and staff scheduling workflows.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Conversion Legacy Conversion AI Chatbots and Conversational AI AI-Powered Application n/a 2025 2025
In 2025 Autowash implemented Conversion AI on its public website to introduce conversational self-service and live escalation workflows. Conversion AI, deployed as a Chatbots and Conversational AI application, was positioned to handle common visitor intents including service information, booking inquiries, and basic customer support, aligning the application with frontline digital customer engagement for a leisure and hospitality operator. Configuration work focused on conversational flow design, natural language understanding intent models, and a managed FAQ corpus. Functional capabilities implemented included intent recognition, multi-turn conversational flows, automated appointment and service inquiries, fallback handling with human handoff triggers, and conversation analytics for ongoing tuning. Autowash configured content governance and training pipelines to refine utterance coverage and reduce false positives. Operationally the implementation targeted web touchpoints and the customer service function, with phased rollout controls and monitoring dashboards to observe live interactions. Governance included defined escalation rules to human agents, versioned conversation content, and regular review cycles to maintain accuracy of intents and responses. The deployment emphasizes Conversion AI as the primary Chatbots and Conversational AI layer for customer engagement on Autowash web channels.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2023 2023
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2025 2025
Web Content Management Content Management 2024 2024
Web Content Management Content Management 2019 2019
Web Content Management Content Management 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2021 2021
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2025 2025
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2019 2019
Tag Management CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Application Performance Management ITSM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2016 2016
Apps Development PaaS 2020 2020
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2024 2024
Cloud Storage IaaS 2018 2018
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
Domain Name System (DNS) IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Autowash
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Autowash Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Autowash Technographics

Autowash is a Leisure and Hospitality organization based in United States, with around 200 employees and annual revenues of $18.0 million.

Autowash operates a diverse technology stack with applications such as PayPal Braintree, Urable Scheduling Software and Conversion AI, covering areas like Payment Processing, Reservation and Booking Management and Chatbots and Conversational AI.

Autowash has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Abens Solutions and Conversion.

Autowash recently adopted applications including Urable Scheduling Software in 2025, Conversion AI in 2025 and LucidWorks Connected Search in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Autowash’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Autowash’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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