AVA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AVA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 AVA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AVA has purchased the following applications: BotPenguin for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AVA is running and its propensity to invest more and deepen its relationship with Relinns Technologies , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AVA revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AVA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relinns Technologies | Legacy | BotPenguin | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, AVA implemented BotPenguin as its Chatbots and Conversational AI solution on the corporate website. The deployment centered on an embedded website chat widget to handle client engagement and initial service inquiries for the Singapore based professional services firm. BotPenguin is used to automate conversational flows and provide scripted responses to common customer questions.
Configuration emphasized conversational flow authoring, intent identification, FAQ automation, and lead capture forms, with content and flow changes maintained by AVA staff. Operational scope is limited to the public website and front office client intake processes, and governance and rollout were handled internally with AVA iterating chatbot scripts to align with client onboarding and service language.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
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