Rio Rancho, 87124, NM,
United States
Avamere at Rio Rancho A part of the Avamere Family of Companies Technographics
Avamere at Rio Rancho A part of the Avamere Family of Companies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avamere at Rio Rancho A part of the Avamere Family of Companies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Avamere at Rio Rancho A part of the Avamere Family of Companies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avamere at Rio Rancho A part of the Avamere Family of Companies has purchased the following applications: PointClickCare EHR for Electronic Health Record in 2018, Zoom for Audio Video and Web Conferencing in 2020, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avamere at Rio Rancho A part of the Avamere Family of Companies is running and its propensity to invest more and deepen its relationship with PointClickCare , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avamere at Rio Rancho A part of the Avamere Family of Companies revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avamere at Rio Rancho A part of the Avamere Family of Companies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avamere at Rio Rancho A part of the Avamere Family of Companies Tech Stack and Enterprise Applications
Avamere at Rio Rancho A part of the Avamere Family of Companies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PointClickCare | Legacy | PointClickCare EHR | Electronic Health Record | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018 Avamere at Rio Rancho A part of the Avamere Family of Companies implemented PointClickCare EHR to support Electronic Health Record needs for its behavioral health centered hall. The initial deployment focused on clinical documentation and medication workflows for a mixed census of skilled-stay and long-term patients, supporting care for up to 30 patients concurrently.
PointClickCare EHR was configured to capture medication administration records, treatment administration, and intensive behavioral charting, reflecting the facility level nursing scope described. Clinical documentation workflows were extended to diabetic care management and wound care, and the system was used for detailed entries related to IV and PICC line management, tracheostomy care, ostomy and catheter management, enteral tube feeds, and wound VAC management.
Operational coverage centered on nursing units and behavioral health care teams, with the EHR serving as the primary repository for extensive data gathering and behavioral charting. The implementation supported direct communication flows between bedside clinicians, nursing managers, and physicians, and it was used to coordinate with out of facility hospice staff for end of life care and family support activities.
Governance and workflow changes embedded PointClickCare EHR into routine nursing processes, including prioritization of Certified Nursing Assistant delegation and structured behavioral documentation to promote a team based care environment. Training and scope of use emphasized in scope nursing charting, delegation workflows, and consistent use of the PointClickCare EHR for longitudinal clinical records.
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Avamere at Rio Rancho A part of the Avamere Family of Companies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Avamere at Rio Rancho implemented Zoom from Zoom Video Communications on its public website to provide browser-based conferencing and virtual visitation capabilities. The deployment is positioned within the Audio Video and Web Conferencing category and uses the Zoom web client and embedded meeting links to enable remote meetings for residents, families, and staff.
Deployment architecture centers on website-hosted meeting pages and embedded Zoom meeting widgets, configured for public join by browser or client and managed through facility staff accounts. Functional capabilities implemented include video meetings, screen sharing, and host-controlled participant management, with configuration focused on public-facing access and staff provisioning for host roles.
Operational scope is limited to the Avamere at Rio Rancho site, impacting resident services, family engagement, and administrative communication workflows. Governance is enforced through account-level controls and website content management for embedding meeting endpoints, with operational processes oriented around staff host administration and scheduled virtual visitation sessions.
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Collaboration | Collaboration |
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2015 | 2015 |
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Avamere at Rio Rancho A part of the Avamere Family of Companies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019 Avamere at Rio Rancho A part of the Avamere Family of Companies deployed CallRail Call Tracking as a Call Tracking and Recording implementation on its public website. The deployment is explicitly scoped to website-driven inbound call capture for the Avamere at Rio Rancho site and uses CallRail Call Tracking to instrument web to phone touchpoints.
The implementation centers on CallRail Call Tracking capabilities common to the Call Tracking and Recording category, including inbound call attribution, call recording, call analytics, call logs, and dynamic number insertion to distinguish campaign and page sources. CallRail Call Tracking provides timestamped call detail and caller context that supports marketing attribution workflows and phone lead validation, and the configuration appears oriented to capture web-originated phone leads.
Operational coverage is focused on marketing and admissions functions within the Rio Rancho facility, using call data to attribute website traffic to phone outcomes and to inform local campaign reporting. Governance appears to be organized around call tagging and reporting controls to ensure consistent attribution and operational follow up, with access and reporting likely consumed by marketing, admissions, and site operations teams.
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CRM | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Avamere at Rio Rancho A part of the Avamere Family of Companies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Avamere at Rio Rancho A part of the Avamere Family of Companies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Avamere at Rio Rancho A part of the Avamere Family of Companies
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Apps Being Evaluated by Avamere at Rio Rancho A part of the Avamere Family of Companies Executives
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