AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Avid Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FastSpring Legacy FastSpring Merchant of Record Subscription and Recurring Billing, Payment Processing, Tax Management ERP Financial Management n/a 2025 2025
In 2025, Avid engaged FastSpring Merchant of Record as its Merchant of Record and global payments partner to address failures in its payments provider and preserve subscription renewals, billing, and tax handling across regions. Avid implemented FastSpring Merchant of Record for Subscription and Recurring Billing,Payment Processing,Tax Management in an urgent enterprise deployment with a three week go live in early 2025, covering a US headquartered company with global customers. The implementation configured FastSpring Merchant of Record to assume subscription lifecycle management and recurring billing orchestration, payment processing, and tax management responsibilities. Configuration work focused on billing schedule alignment, automated recurring invoice generation, hosted checkout and payment routing, and region specific tax calculation and remittance workflows consistent with the Subscription and Recurring Billing,Payment Processing,Tax Management category. Operational connections centered on finance and subscription operations to preserve continuity of renewals and collections while maintaining global tax handling across regions. The deployment centralized Merchant of Record functions for billing and tax governance, establishing operational ownership between finance and subscription teams and defining transaction reconciliation and reporting touch points. The accelerated three week go live in early 2025 preserved revenue continuity for finance and subscription operations and maintained subscription renewals and cross border tax handling during cutover. FastSpring Merchant of Record now serves as Avids enterprise payment and tax backbone, reducing exposure to failures in the payments provider and stabilizing subscription billing operations.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infinite Computer Solutions Legacy Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) Applicant Tracking System HCM n/a 2014 2014
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2016 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2015 2019
Audio Video and Web Conferencing Collaboration 2019 2020
Collaboration Collaboration 2020 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2019 2021
Web Content Management Content Management 2019 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2018 2018
Customer Experience CRM 2019 2021
Data Management Platform CRM 2015 2019
Data Management Platform CRM 2017 2020
Data Management Platform CRM 2015 2016
Digital Advertising Platform CRM 2018 2017
Digital Advertising Platform CRM 2021 2018
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2017 2021
Marketing Analytics CRM 2016 2018
Marketing Analytics CRM 2016 2019
Marketing Analytics CRM 2017 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2015 2018
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2017 2020
Marketing Automation CRM 2015 2019
Marketing Automation CRM 2016 2018
Partner Relationship Management CRM 2015 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Application Performance Management ITSM 2015 2021
IT Service Management ITSM 2019 2021
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incentive Compensation Management SPM 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2015
Governance, Risk and Compliance TRM 2019 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iPaaS (Integration Platform as a Service) PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2018
Application Hosting and Computing Services IaaS 2016 2017
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2016 2017
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2021 2015
IT Decision Makers and Key Stakeholders at Avid
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Avid Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Avid Technographics

Avid is a Professional Services organization based in United States, with around 1500 employees and annual revenues of $440.0 million.

Avid operates a diverse technology stack with applications such as FastSpring Merchant of Record, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Drift AI Chatbot, covering areas like Subscription and Recurring Billing, Payment Processing, Tax Management, Applicant Tracking System and Chatbots and Conversational AI.

Avid has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as FastSpring, Infinite Computer Solutions and Drift.

Avid recently adopted applications including FastSpring Merchant of Record in 2025, Lumen Cloud (ex CenturyLink) in 2023 and Lumen CDN in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Avid’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Avid’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Avid technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.