AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Aviso Tech Stack and Enterprise Applications

Aviso Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Getty Images Legacy Getty Images Content Management Content Management n/a 2017 2017
Web Content Management Content Management 2014 2014
Web Content Management Content Management 2016 2016
Aviso CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RingCentral Legacy RingCentral Engage (ex Dimelo Digital) Customer Engagement CRM n/a 2019 2019
In 2019, Aviso implemented RingCentral Engage (ex Dimelo Digital) for Customer Engagement on their website. The deployment was scoped to the communications firm Aviso, headquartered in Ivory Coast, and aligns with its customer-facing digital channels for a company of approximately 2,500 employees. RingCentral Engage (ex Dimelo Digital) was configured to serve as the primary Customer Engagement platform for web-originated interactions. The implementation focused on category-aligned capabilities including omnichannel message intake, real-time web chat, unified conversation inbox and basic case orchestration, supplemented by customer interaction analytics and agent workflow support. Operational integration centered on the corporate website as the customer touchpoint and the platform’s agent desktop for customer service teams. The deployment leverages standard Customer Engagement patterns for routing and queuing to contact center agents, session continuity across digital channels, and interaction logging for service contexts. No external system integrators are listed for this implementation. Governance and rollout emphasized configuration-driven channel policies and queue management to align digital engagement with existing service processes. The narrative reflects a web-first Customer Engagement installation of RingCentral Engage (ex Dimelo Digital) at Aviso, instrumenting digital messaging workflows and agent-facing conversation management.
Customer Experience CRM 2017 2017
Tag Management CRM 2016 2016
Aviso TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Castle Intelligence Legacy Castle AML, Fraud and Compliance TRM n/a 2017 2017
Aviso IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2012 2012
Aviso CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Aviso

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aviso Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aviso IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aviso digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aviso Technographics
Aviso is a Communications organization based in Ivory Coast, with around 2500 employees and annual revenues of $625.0 million.
Aviso operates a diverse technology stack with applications such as Getty Images, RingCentral Engage (ex Dimelo Digital) and Castle, covering areas like Content Management, Customer Engagement and AML, Fraud and Compliance.
Aviso has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Getty Images, RingCentral and Castle Intelligence.
Aviso recently adopted applications including RingCentral Engage (ex Dimelo Digital) in 2019, Sectigo SSL in 2019 and Getty Images in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aviso’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aviso’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aviso technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.