Abidjan, 1,
Ivory Coast
Aviso Technographics
Aviso Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aviso and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Aviso employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aviso has purchased the following applications: Getty Images for Content Management in 2017, RingCentral Engage (ex Dimelo Digital) for Customer Engagement in 2019, Castle for AML, Fraud and Compliance in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aviso is running and its propensity to invest more and deepen its relationship with Getty Images , Joomla , Drupal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aviso revenues, which have grown to $625.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aviso intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aviso Tech Stack and Enterprise Applications
Aviso Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Getty Images | Legacy | Getty Images | Content Management | Content Management | n/a | 2017 | 2017 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Aviso CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RingCentral | Legacy | RingCentral Engage (ex Dimelo Digital) | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Aviso implemented RingCentral Engage (ex Dimelo Digital) for Customer Engagement on their website. The deployment was scoped to the communications firm Aviso, headquartered in Ivory Coast, and aligns with its customer-facing digital channels for a company of approximately 2,500 employees.
RingCentral Engage (ex Dimelo Digital) was configured to serve as the primary Customer Engagement platform for web-originated interactions. The implementation focused on category-aligned capabilities including omnichannel message intake, real-time web chat, unified conversation inbox and basic case orchestration, supplemented by customer interaction analytics and agent workflow support.
Operational integration centered on the corporate website as the customer touchpoint and the platform’s agent desktop for customer service teams. The deployment leverages standard Customer Engagement patterns for routing and queuing to contact center agents, session continuity across digital channels, and interaction logging for service contexts. No external system integrators are listed for this implementation.
Governance and rollout emphasized configuration-driven channel policies and queue management to align digital engagement with existing service processes. The narrative reflects a web-first Customer Engagement installation of RingCentral Engage (ex Dimelo Digital) at Aviso, instrumenting digital messaging workflows and agent-facing conversation management.
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Customer Experience | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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Aviso TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Castle Intelligence | Legacy | Castle | AML, Fraud and Compliance | TRM | n/a | 2017 | 2017 |
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Aviso IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Aviso CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Aviso
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aviso Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||