Aviva Canada
10 Aviva Way, Suite 100,
Markham, L6G 0G1, ON,
Canada
Markham, L6G 0G1, ON,
Canada
1 800‑387‑4518
Insurance
Aviva Canada Technographics
Aviva Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aviva Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4657 Aviva Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aviva Canada has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Verisk Xactimate for Insurance Claims Management in 2024, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aviva Canada is running and its propensity to invest more and deepen its relationship with Oracle , Verisk Analytics , Audatex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aviva Canada revenues, which have grown to $5.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aviva Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aviva Canada Tech Stack and Enterprise Applications
Aviva Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Aviva Canada migrated its Canada Finance organization to Oracle Cloud ERP as a strategic finance platform initiative. The program moved an Oracle E-Business Suite R12 environment to a fully integrated SaaS Oracle Cloud ERP implementation, with an explicit objective to support IFRS17 requirements and decommission on premises financial systems.
The implementation centered on Oracle Cloud ERP finance capabilities, focusing on core general ledger configuration, accounts payable and receivable workflows, and financial close orchestration consistent with ERP Financial functional patterns. Project workstreams included preparing configuration documents, mapping and documenting process flow diagrams, and sequencing phased configuration and testing activities to align with statutory accounting changes.
Deployment architecture emphasized a cloud native SaaS model for Oracle Cloud ERP, consolidating multiple finance touchpoints into the ERP Financial platform and reducing dependency on on premises modules through targeted decommissioning. Operational scope was Canada Finance and its end business users, with direct engagement between project leads and finance teams to validate requirements and drive adoption.
Governance and rollout were organized into discrete phases, with project governance covering configuration sign off, demo sessions for business stakeholders, and formal user acceptance testing to validate IFRS17 related configurations. Change activities included updating finance process flows and decommissioning timelines to ensure continuity of reporting during the cutover to Oracle Cloud ERP.
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Aviva Canada ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verisk Analytics | Legacy | Verisk Xactimate | Insurance Claims Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Aviva Canada implemented Verisk Xactimate as part of a strategic integration of Verisk’s Xactware product line into its claims environment to strengthen Insurance Claims Management for its property claims function. The deployment centers on Verisk Xactimate alongside XactAnalysis and XactXpert, and targets improvements in estimating accuracy, assignment efficiency, and claims tracking across Aviva Canada’s Property Claims organization.
The implementation configures Xactimate’s estimating software for use on PCs and tablets and uses XactAnalysis as an online benchmarking and reporting layer, while XactXpert provides a real-time rules engine for automated adjudication guidance. These modules are described as providing accurate local estimates, automated tracking of estimates, and immediate decisioning support to reduce manual review cycles and streamline productivity.
Integration work focused on embedding the Xactware product line directly into Aviva’s claims workflows, optimizing assignment logic for partners and customers and enabling improved job distribution for homeowners, renovation, and restoration claims in Canada. The scope emphasizes operational coverage of property claims and the systems used by field estimators and desk adjusters, with online systems supporting centralized tracking and trend analysis.
Governance changes accompanying the rollout center on rules-driven decisioning to maintain regulatory compliance and consistent quality controls, and on instrumenting tracking and reporting to enable data-driven oversight. Process changes aim to reduce the frequency of reviews and disputes through standardized estimating and automated assignment, aligning adjudication practices across affected teams.
As described by the parties, the combined use of Verisk Xactimate, XactAnalysis and XactXpert is intended to improve accuracy and fairness of settlements, increase efficiency and productivity in claims handling, and ensure compliance and quality within Aviva Canada’s Insurance Claims Management operations.
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Insurance Claims Management | ERP Services and Operations |
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2024 | 2024 |
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Insurance Claims Management | ERP Services and Operations |
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2013 | 2013 |
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Aviva Canada Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Aviva Canada implemented Adobe Experience Manager as a Digital Asset Management platform on its public website. The deployment focuses on using Adobe Experience Manager to centralize and serve web-facing media and managed content for Aviva Canada’s online presence.
The Adobe Experience Manager implementation leverages core Digital Asset Management capabilities, including centralized asset ingestion, metadata taxonomy and tagging, version control, automated renditions for web delivery, content authoring and publishing workflows, and role based access controls. Adobe Experience Manager functions as the repository for images, documents, and rich media that populate site pages and marketing content.
Adobe Experience Manager is integrated directly with the Aviva Canada website content layer to support editors and content authors in publishing to public web properties. Operational coverage centers on marketing and digital channels, aligning authoring environments and publishing pipelines with the corporate web estate.
Governance is oriented around editorial workflows, asset lifecycle policies, access permissions, and standardized metadata to ensure discoverability and reuse across campaigns and site sections. The implementation emphasizes content governance and controlled publishing processes to manage web assets within Aviva Canada’s Digital Asset Management environment.
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Aviva Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Aviva Canada EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2014 | 2014 |
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Aviva Canada Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2011 | 2011 |
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Aviva Canada PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Aviva Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Aviva Canada
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager | Finance Operations | Manager | Finance | |
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Manager, Financial Controls | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Senior Manager, IT Operations | Manager | IT | |
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Procurement Manager | Manager | Procurement | |
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Corporate Procurement Coordinator | Manager | Procurement | |
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Senior IT Manager | Manager | IT | |
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Accounts Receivable Analyst | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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Managing Director | Director | Finance | |
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Director IT Operations | Director | IT | |
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Corporate Director | Director | Finance | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Aviva Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aviva Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aviva Canada digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Aviva Canada Technographics
Aviva Canada is a Insurance organization based in Canada,
with around 4657 employees and annual revenues of $5.11 billion.
Aviva Canada operates a diverse technology stack with applications such as
Oracle Cloud ERP, Verisk Xactimate and Adobe Experience Manager,
covering areas like ERP Financial, Insurance Claims Management and Digital Asset Management.
Aviva Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Verisk Analytics and Adobe Systems.
Aviva Canada recently adopted applications including
Verisk Xactimate in 2024, Verisk XactAnalysis in 2024 and Teads Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aviva Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aviva Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aviva Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.