Durham, 27712, NC,
United States
AW North Carolina Technographics
AW North Carolina Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AW North Carolina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 AW North Carolina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AW North Carolina has purchased the following applications: ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2013, Microsoft 365 for Collaboration in 2019, AT&T Mobile Data Solution for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AW North Carolina is running and its propensity to invest more and deepen its relationship with ADP , Microsoft , AT&T or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AW North Carolina revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AW North Carolina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AW North Carolina Tech Stack and Enterprise Applications
AW North Carolina HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise eTIME (OEM Kronos Workforce Central) | Time and Attendance | HCM | n/a | 2013 | 2013 |
In 2013, AW North Carolina deployed ADP Enterprise eTIME (OEM Kronos Workforce Central) as its Time and Attendance system. The deployment focused on operational timekeeping for roughly 1500 hourly employees within the company, aligning daily capture and exception processing with the bi-weekly payroll schedule.
Configuration work centered on accurate timekeeping data validation, processing of daily and weekly reports, and administration of garnishments and deductions tied to time events. The implementation encompassed time-off policy configuration, leave of absence handling, adjustments and payroll-ready data maintenance, and updates to employee personal, job, tax, and direct deposit records that are invoked by timekeeping transactions.
ADP Enterprise eTIME integrated functionally with ADP Workforce Now Payroll and ADP Etime Time and Attendance, creating a downstream dependency between time collection, payroll exports, and payroll processing deadlines. Operational coverage spanned HR and payroll teams, front-line managers responsible for approvals, and payroll operations where the role acted as the primary backup to the Payroll Supervisor, supporting daily and bi-weekly operational cadences.
Governance practices included manager and team member training on FLSA timekeeping standards, case-by-case inquiries into timekeeping violations to balance employee and management needs, and maintenance of official records and reports for FLSA and DOL claims or hearings. These controls connected ADP Enterprise eTIME Time and Attendance configuration to core HR and payroll processes, ensuring accurate payroll maintenance and consistent handling of time-off, deductions, and payroll adjustments.
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AW North Carolina Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, AW North Carolina deployed Microsoft 365 as its Collaboration platform. The implementation established Microsoft 365 across the company's corporate IT footprint for an automotive manufacturer with approximately 2200 employees in the United States.
The Microsoft 365 deployment emphasized core collaboration modules including Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for messaging and meetings, and OneDrive for user file sync and backups. Configuration work centered on mailbox and mailbox protection policies, SharePoint site architecture for departmental collaboration, Teams provisioning for cross functional communication, and applying retention and access controls aligned to collaboration governance.
Azure Active Directory was used to centralize identity and single sign on for Microsoft 365 accounts. Microsoft 365 is referenced on AW North Carolina's public website, and operational coverage focused on corporate functions including IT, engineering, finance, and sales, with IT accountable for tenant governance, user lifecycle workflows, and compliance policy enforcement.
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AW North Carolina CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AT&T | Legacy | AT&T Mobile Data Solution | Call Center | CRM | n/a | 2016 | 2016 |
In 2016, AW North Carolina implemented AT&T Mobile Data Solution as a Call Center application to provision carrier-managed mobile connectivity for its automotive service operations. The deployment targeted mobile data provisioning and secure network access to support call center agents and field technicians across AW North Carolina, with the AT&T Mobile Data Solution providing SIM provisioning, data plan orchestration, and centralized endpoint management consoles.
Configuration work focused on device provisioning, administrative policy controls, and mobile network monitoring to ensure continuous remote connectivity for customer support, dispatch, and field service functions, aligning Call Center workflows with workforce mobility requirements. Operational capabilities emphasized usage controls, device lifecycle management, and policy enforcement consistent with carrier-managed mobile data solutions.
Procurement and governance reflected a vendor-led selection, AW North Carolina cited confidence in AT&T’s size and scale as the decisive factor in choosing AT&T Mobile Data Solution. Rollout governance established central administration of mobile policies and operational ownership within customer service and field operations teams in the United States.
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AW North Carolina IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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AW North Carolina CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at AW North Carolina
Apps Being Evaluated by AW North Carolina Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||