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AWL India
Location
Vatika Atrium, Ground Floor, Tower-B Golf Course Road, Sector -53,,
Gurgaon, 122002,
India
Website
https://www.awlindia.com/
Phone
91 12 4427 9462
Artw industry
Transportation
Employee
Revenue

AWL India Technographics

AWL India Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by AWL India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 AWL India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that AWL India has purchased the following applications: BotPenguin for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2020, Hotjar for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems AWL India is running and its propensity to invest more and deepen its relationship with Relinns Technologies , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing AWL India revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AWL India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

AWL India Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Relinns Technologies Legacy BotPenguin Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, AWL India implemented BotPenguin on its public website to provide conversational self service and front line customer engagement. The deployment was executed with support from Relinns Technologies, using BotPenguin as a cloud hosted Chatbots and Conversational AI application embedded via a website script to handle inbound customer queries for the transportation business. The implementation centers on conversational flow design, intent and FAQ handling, lead capture forms, and analytics monitoring, with BotPenguin configured to surface scripted responses and route complex inquiries to AWL India teams. Operational coverage is focused on customer service and sales facing functions, the website embedded BotPenguin instance is maintained through a combination of vendor delivered configuration and AWL India digital team administration, and governance emphasizes content curation and conversational workflow updates rather than back end system integrations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Collaboration Collaboration 2023 2023
Online Meeting Scheduling Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2023 2023
Tag Management CRM 2019 2019
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at AWL India
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by AWL India Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD AWL India Technographics

AWL India is a Transportation organization based in India, with around 700 employees and annual revenues of $170.0 million.

AWL India operates a diverse technology stack with applications such as BotPenguin, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.

AWL India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Relinns Technologies, Microsoft and Contentsquare.

AWL India recently adopted applications including Slack Connect in 2023, Hotjar in 2023 and Calendly in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of AWL India’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates AWL India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete AWL India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.