Ayana Resort & Spa Bali
Jalan Karang Mas Sejahtera, Badung,
Bali, 80363,
Indonesia
Bali, 80363,
Indonesia
62 361 702 222
Leisure and Hospitality
Ayana Resort & Spa Bali Technographics
Ayana Resort & Spa Bali Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ayana Resort & Spa Bali and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Ayana Resort & Spa Bali employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ayana Resort & Spa Bali has purchased the following applications: Infor SunSystems for ERP Financial in 2017, SABRE Synxis Guest Connect for Reservation and Booking Management in 2016, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ayana Resort & Spa Bali is running and its propensity to invest more and deepen its relationship with Infor , SABRE , Triptease or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ayana Resort & Spa Bali revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ayana Resort & Spa Bali intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ayana Resort & Spa Bali Tech Stack and Enterprise Applications
Ayana Resort & Spa Bali ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Ayana Resort & Spa Bali implemented Infor SunSystems to address its ERP Financial requirements at the property level. The initiative was executed for the five star resort that operates as a subsidiary of PT. Midplaza Holding, with Megadata providing implementation and upgrade services and having worked with Midplaza subsidiaries since 2013.
The engagement covered deployment of Infor SunSystems 6 as a new implementation and targeted upgrades of existing SunSystems 4.2 instances to SunSystems 6. Configuration work focused on core ERP Financial functionality, including general ledger, accounts payable, accounts receivable, fixed asset accounting and cash management, aligned to hospitality accounting workflows and multicurrency transaction handling common to resort finance operations.
Operational scope centered on the Ayana Resort & Spa Bali finance organization and coordination with corporate finance teams within PT. Midplaza Holding. Megadata’s role included technical provisioning and release coordination for SunSystems 6 implementations and upgrades across the property, ensuring chart of accounts alignment and consistent fiscal controls for property and corporate reporting.
Governance and process work emphasized finance workflow standardization, control points for month end close and upgrade sequencing from SunSystems 4.2 to SunSystems 6. The narrative documents the relationship between Ayana Resort & Spa Bali, Infor SunSystems and the property finance function, with Megadata as the implementation services provider.
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Ayana Resort & Spa Bali ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Ayana Resort & Spa Bali deployed SABRE Synxis Guest Connect as its Reservation and Booking Management solution on the resort website. The implementation centers on direct online booking capture for the Bali property, supporting the resort's e-commerce and reservations business functions within the Leisure and Hospitality operating model.
SABRE Synxis Guest Connect was configured to provide a customer-facing booking engine, real-time availability and rate presentation, guest profile capture, and reservation confirmation workflows. Configuration work emphasized front-end booking logic, rate rule mapping and promotional code handling, aligning web booking flows with on-property reservation processes.
The solution is integrated into the Ayana website to route bookings into internal reservations and front office workflows, supporting reservations staff and e-commerce operations. Operational ownership sits with reservations, front office and revenue management teams, with the booking engine acting as the primary channel for direct commerce originating from the site.
Governance focused on centralized rate and inventory control, procedural alignment for booking handling and staff training for reservation processing and guest data management. Deployment and operational management emphasize consistent booking validation and confirmation processes rather than changes to upstream systems.
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Ayana Resort & Spa Bali Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Ayana Resort & Spa Bali implemented Microsoft 365 as its core Collaboration platform, establishing a unified productivity and communication layer for resort operations and corporate teams. The deployment was positioned to centralize email, real-time collaboration, and document management across the property and web-facing teams.
The Microsoft 365 implementation included standard collaboration services such as Exchange Online for corporate email, Microsoft Teams for meetings and operational coordination, and SharePoint and OneDrive for document libraries, intranet pages, and content versioning. Configuration work emphasized team sites and document lifecycle controls aligned with hospitality workflows, enabling coordinated content creation and approvals across departments.
Microsoft 365 is used on their website to support content publishing and to link web content workflows with internal editorial and marketing teams, enabling smoother handoffs between front-of-house staff and digital teams. Operational coverage extended across guest services, marketing, sales, and back-office functions, with collaboration tooling supporting shift coordination, event planning, and multi-department content updates.
Rollout and governance focused on enterprise user provisioning and role based access for a workforce of approximately 1500 employees, with information governance policies and administrative controls to manage tenant settings and data access. Training and phased adoption were implemented to align operational teams with new collaboration workflows and document management practices.
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Ayana Resort & Spa Bali CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Ayana Resort & Spa Bali PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Ayana Resort & Spa Bali IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ayana Resort & Spa Bali
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Financial Controller | Director | Finance | |
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Director of Finance | Director | Finance | |
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IT Manager | Manager | IT | |
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Apps Being Evaluated by Ayana Resort & Spa Bali Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ayana Resort & Spa Bali IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ayana Resort & Spa Bali digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ayana Resort & Spa Bali Technographics
Ayana Resort & Spa Bali is a Leisure and Hospitality organization based in Indonesia,
with around 1500 employees and annual revenues of $100.0 million.
Ayana Resort & Spa Bali operates a diverse technology stack with applications such as
Infor SunSystems, SABRE Synxis Guest Connect and Microsoft 365,
covering areas like ERP Financial, Reservation and Booking Management and Collaboration.
Ayana Resort & Spa Bali has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, SABRE and Microsoft.
Ayana Resort & Spa Bali recently adopted applications including
PostHog in 2022, Twilio Segment in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ayana Resort & Spa Bali’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ayana Resort & Spa Bali’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ayana Resort & Spa Bali technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.