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Aygaz
Location
Buyukdere Caddesi No: 145/1 Zincirlikuyu,
Sisli, 34394,
Turkey
Website
https://www.aygaz.com.tr/
Phone
90 212 354 15 15
Artw industry
Utilities
Employee
Revenue

Aygaz Technographics

Aygaz Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Aygaz and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1560 Aygaz employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Aygaz has purchased the following applications: Microsoft 365 for Collaboration in 2016, Happ CXM for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Aygaz is running and its propensity to invest more and deepen its relationship with Microsoft , Happ Consulting Services or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Aygaz revenues, which have grown to $1.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aygaz intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Aygaz Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Happ Consulting Services Legacy Happ CXM Customer Experience CRM n/a 2022 2022
In 2022, Aygaz implemented Happ CXM to capture and analyse customer feedback for Aygaz A.Ş. Happ CXM is a Customer Experience application supplied by Happ Consulting Services and was applied to support customer experience and service improvement initiatives across Turkey's energy sector. The deployment emphasized capturing structured feedback and converting voice of customer inputs into actionable reporting for operational teams. Configuration and usage aligned with typical Customer Experience capabilities, including survey orchestration, multi-channel feedback capture, sentiment and feedback analytics, and dashboarding for CX program management. Operational scope covered customer service and experience management functions within Aygaz A.Ş., with workflows for feedback routing, case escalation, and prioritization to support service teams. Governance focused on standardized feedback handling and reporting processes to inform service improvement initiatives and ongoing CX governance.
IT Decision Makers and Key Stakeholders at Aygaz
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Aygaz Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aygaz Technographics

Aygaz is a Utilities organization based in Turkey, with around 1560 employees and annual revenues of $1.46 billion.

Aygaz operates a diverse technology stack with applications such as Microsoft 365 and Happ CXM, covering areas like Collaboration and Customer Experience.

Aygaz has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Happ Consulting Services.

Aygaz recently adopted applications including Happ CXM in 2022 and Microsoft 365 in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Aygaz’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Aygaz’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Aygaz technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.