Sisli, 34394,
Turkey
Aygaz Technographics
Aygaz Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aygaz and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1560 Aygaz employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aygaz has purchased the following applications: Microsoft 365 for Collaboration in 2016, Happ CXM for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aygaz is running and its propensity to invest more and deepen its relationship with Microsoft , Happ Consulting Services or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aygaz revenues, which have grown to $1.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aygaz intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aygaz Tech Stack and Enterprise Applications
Aygaz Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Aygaz implemented Microsoft 365 to provide Collaboration capabilities across its corporate environment. Microsoft 365 is used on their website and is surfaced in public site source references, indicating a web-facing presence of the tenant configuration.
The deployment centered on Microsoft 365 core Collaboration capabilities, including Exchange Online for enterprise email, SharePoint Online for document management and intranet content, Microsoft Teams for real-time chat and meetings, OneDrive for Business for personal file sync, and Office desktop and web applications for productivity. Configuration included mailbox provisioning, SharePoint site collection structure, Teams channel configuration, and OneDrive provisioning for end users to support document collaboration and team workflows.
Operational coverage specified Microsoft 365 support for corporate communications, document collaboration, and knowledge management across Aygaz business functions, with tenant-level governance to manage identity, access, retention, and compliance policies. Identity and access controls were organized through the Microsoft 365 identity plane to enable centralized administration and policy enforcement consistent with enterprise collaboration management.
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Aygaz CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Happ Consulting Services | Legacy | Happ CXM | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Aygaz implemented Happ CXM to capture and analyse customer feedback for Aygaz A.Ş. Happ CXM is a Customer Experience application supplied by Happ Consulting Services and was applied to support customer experience and service improvement initiatives across Turkey's energy sector. The deployment emphasized capturing structured feedback and converting voice of customer inputs into actionable reporting for operational teams.
Configuration and usage aligned with typical Customer Experience capabilities, including survey orchestration, multi-channel feedback capture, sentiment and feedback analytics, and dashboarding for CX program management. Operational scope covered customer service and experience management functions within Aygaz A.Ş., with workflows for feedback routing, case escalation, and prioritization to support service teams. Governance focused on standardized feedback handling and reporting processes to inform service improvement initiatives and ongoing CX governance.
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IT Decision Makers and Key Stakeholders at Aygaz
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aygaz Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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