Baku, AZ1010,
Azerbaijan
AzEduNet Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AzEduNet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 122 AzEduNet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AzEduNet has purchased the following applications: RedHelper for Chatbots and Conversational AI in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Joomla 3.9 for Web Content Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AzEduNet is running and its propensity to invest more and deepen its relationship with RedHelper , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AzEduNet revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AzEduNet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RedHelper | Legacy | RedHelper | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, AzEduNet deployed RedHelper on its website. RedHelper is used as a Chatbots and Conversational AI application embedded in the public web portal to provide client-facing conversational support and session-based messaging. The RedHelper implementation is delivered as a web widget with a browser-accessible administration console for configuring chat scripts, automated greetings, and live agent handoff behavior.
Functional capabilities implemented include real-time visitor chat, automated FAQ response flows, and lead capture workflows that route inquiries to institutional staff. Operational scope centers on website-based student and visitor engagement, with business functions impacted including student support and admissions inquiry handling. Governance and day-to-day operation are managed through in-house administration of chat content and session routing policies, with IT and front-line staff operating the RedHelper console for configuration and session monitoring.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2010 | 2010 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
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|
|
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Content Delivery Network | IaaS |
|
2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Management | CyberSecurity |
|
2022 | 2022 |
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