Northridge, 91330, CA,
United States
B G Industries Technographics
B G Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by B G Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11 B G Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that B G Industries has purchased the following applications: ConvertoBot for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2018, WooCommerce for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems B G Industries is running and its propensity to invest more and deepen its relationship with Innovative Chat , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing B G Industries revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for B G Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
B G Industries Tech Stack and Enterprise Applications
B G Industries AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Innovative Chat | Legacy | ConvertoBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 B & G Industries deployed ConvertoBot on its public website to add Chatbots and Conversational AI capabilities for customer-facing support and lead capture. ConvertoBot was implemented as the primary conversational touchpoint on the corporate site, providing automated responses to visitor queries and structured capture of contact information for follow up by staff.
The implementation used a lightweight website widget model, with the chat client embedded in pages and a cloud hosted conversational engine handling intent routing and message processing. Configuration centered on conversational flow design, frequently asked question automation, conditional lead capture forms, and canned response libraries aligned to manufacturing product inquiries and order questions. Instrumentation for session logging and basic usage analytics was enabled to monitor chat volume and common intents.
Operational ownership is held by the small internal team, with day to day management assigned to the sales and customer support functions, and configuration changes handled directly by marketing or operations staff. Rollout was focused on the United States website presence, with staff trained to escalate complex conversations to internal inboxes and to review captured leads for qualification. The narrative describes B & G Industries ConvertoBot Chatbots and Conversational AI deployment as a web centered conversational layer supporting front line customer service and lead generation.
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B G Industries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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B G Industries eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
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B G Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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B G Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Digital Workspace | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at B G Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by B G Industries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||