AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Babilou Tech Stack and Enterprise Applications

Babilou Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2021 2021
In 2021, Babilou deployed Workplace by Facebook as a Collaboration platform to support internal communications across its France-based childcare and education operations. The implementation places Workplace by Facebook on the Babilou website to provide authenticated access and to centralize staff communications for roughly 1000 employees across centers and corporate functions. The deployment targets business functions including HR communications, center operations coordination, and employee engagement for educators and managers. Configuration emphasized core Collaboration capabilities, including groups for center-level communities, chat for real-time coordination, announcement channels for corporate communication, and knowledge sharing repositories. Workplace by Facebook was configured with role-based administration, content moderation controls, and user provisioning workflows using built-in admin tooling. The architecture is a web-embedded deployment of Workplace by Facebook combined with its cloud-hosted services, enabling web access via the corporate site and mobile app usage among staff. Governance focuses on defined admin roles, group membership policies, and content moderation processes to align platform use with operational workflows.
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2023 2023
Babilou Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tungsten Automation Legacy Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) Intelligent Document Processing Content Management n/a 2016 2017
In 2016, Babilou deployed Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) as its Intelligent Document Processing solution to dematerialize invoice intake and accounts payable workflows. The engagement targeted invoice capture for a large multi-site organization, covering centralized finance and purchasing teams and an operational footprint that included 550 independent agencies and a multi-thousand person workforce in the documented project scope. Tungsten ReadSoft Invoices was configured to deliver standard Intelligent Document Processing capabilities, including document capture, OCR/data extraction, invoice line recognition, automated matching to purchase orders, and exception handling with human validation queues. Configuration emphasized purchase-to-pay workflow orchestration and rules-based validation to route invoices to approvers and accounting ledgers, aligning with typical AP automation modules for invoice validation and posting. The implementation integrated the ReadSoft stack into Purchase to Pay operations, with explicit linkage to a READSOFT and Basware oriented P2P solution referenced in project documentation, enabling end-to-end invoice flow from capture through P2P processing. Operational coverage included accounts payable, purchasing, and financial reporting teams, with the solution supporting centralized processing for multiple agencies and fostering standardized invoice handling across sites. Governance and rollout were delivered under a consulting business unit model, reporting to the Managing Director and the executive committee, with a small consulting team of three delivering needs analysis through operational implementation. Project-level results recorded in project notes include the constitution of a service offering, recruitment of freelance consultants and service providers, and documented mission revenue of 400K euros for the consulting engagement, including 180K euros of personal production.
Babilou CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
In 2020, Babilou deployed Hotjar on its public website to capture behavioral analytics and feedback as part of its Customer Experience tooling. The deployment establishes Babilou Hotjar Customer Experience support for web behavior analysis and on‑site feedback collection across the company website. The Hotjar implementation was instrumented across key site pages, using Hotjar session recordings, heatmaps, conversion funnel visualization, and on-page feedback widgets and surveys to surface user behavior and friction points. Configuration focused on page-level script deployment, segmentation of recordings by page path and device type, and dashboarding of qualitative insights for UX and product review. Operational ownership is positioned with Babilou digital experience, UX, and product teams, with governance focused on access controls and page-level instrumentation rules to manage visibility of recordings and feedback. The implementation centers on the public website as the scope of collection, aligning Hotjar usage to web analytics and customer experience functions rather than back-office systems.
Customer Experience CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2023 2023
Tag Management CRM 2020 2020
Babilou TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2018 2018
Treasury Management TRM 2018 2018
Babilou PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2019 2019
Babilou IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Babilou

First Name Last Name Title Function Department Email Phone
Regional Financial Controller Director Finance
Financial Director Director Finance
Head of Digital Finance Director IT
Controller Director Finance

Apps Being Evaluated by Babilou Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Babilou IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Babilou digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Babilou Technographics
Babilou is a Education organization based in France, with around 1000 employees and annual revenues of $350.0 million.
Babilou operates a diverse technology stack with applications such as Workplace by Facebook, Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) and Hotjar, covering areas like Collaboration, Intelligent Document Processing and Customer Experience.
Babilou has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Facebook, Tungsten Automation and Contentsquare.
Babilou recently adopted applications including Slack Connect in 2023, Salesforce Marketing Cloud in 2023 and Workplace by Facebook in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Babilou’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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