Monterey, 93940, CA,
United States
Backscatter Technographics
Backscatter Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Backscatter and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Backscatter employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Backscatter has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2021, Oracle NetSuite Commerce for eCommerce in 2017, Oracle NetSuite CRM for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Backscatter is running and its propensity to invest more and deepen its relationship with Tipalti , Oracle , USPS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Backscatter revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Backscatter intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Backscatter Tech Stack and Enterprise Applications
Backscatter ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021, Backscatter implemented Tipalti Invoice Management and Bill Processing System for AP Automation. The deployment targeted the finance and accounts payable function at the 30 person retail company, and the Tipalti solution is surfaced on their website for supplier interactions and invoice submission.
Tipalti Invoice Management and Bill Processing System was configured to provide automated invoice capture, supplier self service invoicing, rule based approval routing, exception handling, and bill processing workflows. The implementation uses cloud hosted application delivery typical of AP Automation, with configuration focused on invoice validation, GL coding rules, and approval hierarchies appropriate for a small finance team.
Operational governance emphasizes role based access controls, centralized invoice intake, and standardized approval workflows to reduce ad hoc processing across the business. Rollout was scoped to finance and accounts payable activities, with procedure updates to incorporate electronic supplier invoicing and structured exception resolution workflows.
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Backscatter eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | AwaLabs | 2017 | 2017 |
In 2017, Backscatter implemented Oracle NetSuite Commerce to establish a cloud-hosted eCommerce platform. The deployment targeted Backscatter's online retail storefront and product catalog to centralize storefront merchandising, shopping cart and checkout, order capture, and customer account management for its United States operations.
Oracle NetSuite Commerce was configured to support core eCommerce modules including catalog management, product merchandising, shopping cart and checkout workflows, order management, and customer self-service capabilities. Implementation work emphasized configuration of product data models, pricing rules, promotional cataloging, and order lifecycle orchestration consistent with standard eCommerce functional workflows.
The project was executed with AwaLabs serving as the system integrator, with a phased rollout oriented to merchandising and online sales users and an operational handover to Backscatter staff. Governance practices focused on product data stewardship and order workflow ownership to align front-office online selling with back-office order processing and customer service functions.
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Backscatter CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017, Backscatter implemented Oracle NetSuite CRM. Backscatter implemented Oracle NetSuite CRM to support customer-facing sales and service workflows for the 30-employee retail firm based in the United States, and Oracle NetSuite CRM is embedded on Backscatter's public website to capture leads and to create and update customer records directly from web contact forms.
The deployment focused on Oracle NetSuite CRM core capabilities, including contact and account management, web-to-lead capture, opportunity tracking, and case management, configured for a small business sales pipeline and service queue. The architecture leverages Oracle NetSuite CRM as a cloud SaaS application with centralized administration within Backscatter, enabling website-driven lead ingestion and record enrichment at the front end. Operational scope centers on sales and customer service functions, with governance built around CRM configuration controls, user access roles, and documented processes to standardize lead intake and case handling.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Backscatter ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Backscatter IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Backscatter
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Owner | CXO | Finance | ||||
| Purchaser | Manager | Procurement |
Apps Being Evaluated by Backscatter Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||